Cisco Webex Experience Management (discontinued) vs. Qualtrics XM for Customer Frontlines
Cisco Webex Experience Management (discontinued) vs. Qualtrics XM for Customer Frontlines
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A | |
Qualtrics XM for Customer Frontlines | N/A | Software to surface customer friction and guide frontline teams in the moment to better serve clients. Designed to improve processes, products, and digital properties, as well as increase customer lifetime value. The flagship Qualtrics Frontline Digital CX is a customer journey management solution, used to design, visualize, and orchestrate digital experiences that are optimized for the metrics that matter most to a business. | N/A |
Cisco Webex Experience Management (discontinued) | Qualtrics XM for Customer Frontlines | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Webex Experience Management (discontinued) | Qualtrics XM for Customer Frontlines | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Cisco Webex Experience Management (discontinued) | Qualtrics XM for Customer Frontlines | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Webex Experience Management (discontinued) | Qualtrics XM for Customer Frontlines | |
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Likelihood to Recommend | 9.0 (13 ratings) | 8.2 (1 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (1 ratings) | - (0 ratings) |
Cisco Webex Experience Management (discontinued) | Qualtrics XM for Customer Frontlines | |
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Likelihood to Recommend | Discontinued Products | Qualtrics |
Pros | Discontinued Products | Qualtrics |
Cons | Discontinued Products | Qualtrics |
Likelihood to Renew | Discontinued Products | Qualtrics No answers on this topic |
Usability | Discontinued Products | Qualtrics No answers on this topic |
Support Rating | Discontinued Products | Qualtrics No answers on this topic |
Alternatives Considered | Discontinued Products | Qualtrics |
Return on Investment | Discontinued Products | Qualtrics |
ScreenShots |