Cisco Webex Experience Management (discontinued) vs. Semeon Insights
Cisco Webex Experience Management (discontinued) vs. Semeon Insights
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A | |
Semeon Insights | Enterprise companies (1,001+ employees) | Semeon is a text analytics platform specializing in VOC data. We tell you what your customers think and want in real-time, so you can improve their CX. According to the vendor, Semeon overcomes language complexity by detecting irony, sarcasm, cultural context and bias and help gather a correct representation of what customers are saying, enabling brands to be as responsive as possible. To become customer-centric is to be able in quasi real time to grasp the meaning behind what… | N/A |
Cisco Webex Experience Management (discontinued) | Semeon Insights | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | The amount of data consumed will vary from customer to customer and will cause the price to vary as well. As a result, pricing will be a base price with the estimated data consumption which can be modified every month. | ||||||||||||||
More Pricing Information |
Cisco Webex Experience Management (discontinued) | Semeon Insights | |
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Top Pros | ||
Top Cons |
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Cisco Webex Experience Management (discontinued) | Semeon Insights | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Webex Experience Management (discontinued) | Semeon Insights | |
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Likelihood to Recommend | 9.0 (13 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (1 ratings) | - (0 ratings) |
Cisco Webex Experience Management (discontinued) | Semeon Insights | |
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Likelihood to Recommend | Discontinued Products | Semeon Analytics Inc No answers on this topic |
Pros | Discontinued Products | Semeon Analytics Inc No answers on this topic |
Cons | Discontinued Products | Semeon Analytics Inc No answers on this topic |
Likelihood to Renew | Discontinued Products | Semeon Analytics Inc No answers on this topic |
Usability | Discontinued Products | Semeon Analytics Inc No answers on this topic |
Support Rating | Discontinued Products | Semeon Analytics Inc No answers on this topic |
Alternatives Considered | Discontinued Products | Semeon Analytics Inc No answers on this topic |
Return on Investment | Discontinued Products | Semeon Analytics Inc No answers on this topic |
ScreenShots | Semeon Insights Screenshots |