Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.
N/A
esper.io
Score 8.6 out of 10
N/A
Esper enables device management for company-owned and managed iOS and Android tablets, kiosks, smart phones, and IoT edge devices. Esper’s device platform can be used to manage an entire multi-OS device fleet from a single pane of glass.
This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
esper.io helps manage devices to control how they are used and what software is allowed to be run on the device. This help us ensure proper usage of the device and also prevent all kinds of misuse of the devices. esper.io completely replaces the device interface and locks the devices preventing theft, misuse and abuse.
issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
esper.io allows for bulk configuration of deployed devices. esper.io is also easier to set up and start compared to other competitors. The software installs are smaller and quicker. Great support for different methods for onboarding devices.Support for various OS and Device configurations. Free for 100 devices; provide ample testing before committing to any purchase.
Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
Easy access to internal resources - no need for separate vpn, etc...
