Citrix Endpoint Management vs. F5 Big-IP Advanced WAF

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Endpoint Management
Score 7.7 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
F5 Big-IP Advanced WAF
Score 9.4 out of 10
N/A
F5 Networks offers the Advanced Web Application Firewall (WAF) to provide bot defense, advanced application protection, anti-bot SDK, and other features.N/A
Pricing
Citrix Endpoint ManagementF5 Big-IP Advanced WAF
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix Endpoint ManagementF5 Big-IP Advanced WAF
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Citrix Endpoint ManagementF5 Big-IP Advanced WAF
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Citrix Endpoint ManagementF5 Big-IP Advanced WAF
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User Ratings
Citrix Endpoint ManagementF5 Big-IP Advanced WAF
Likelihood to Recommend
6.4
(9 ratings)
9.2
(16 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
8.0
(2 ratings)
8.4
(5 ratings)
Support Rating
9.8
(2 ratings)
-
(0 ratings)
User Testimonials
Citrix Endpoint ManagementF5 Big-IP Advanced WAF
Likelihood to Recommend
Citrix
This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
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F5
I believe that in industrial environments like ours where we have to have bare metal devices near the production environment combined with hybrid cloud, that is a good platform. That's a good use case. It optimizes traffic. It helps us stay more secure in our data centers. Now with regards to that are fully operating in the cloud, I'm not really sure if we would make the same decision considering the option that I said to have something that is self-provision to avoid too much management of virtual machines on the cloud. So that's an area of improvement.
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Pros
Citrix
  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
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F5
  • So the product definitely is helping us for sudden attacks through DDOS, some injection ingestion into UI URLs, and definitely it's capturing those and I definitely see that as an advantage for us. They can stop the hackers from using our endpoints.
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Cons
Citrix
  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
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F5
  • The UI for events. E.g., clicking the "Accept" button does nothing.
  • Traffic learning suggestions are often very incorrect. We were originally suggested to use "Automatic" learning, and had to completely scrap the policy due to the suggestions.
  • "All in one" dashboard for viewing application URL/parameter overrides per policy.
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Likelihood to Renew
Citrix
No answers on this topic
F5
We just love work with f5
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Usability
Citrix
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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F5
Most* of it is very intuitive and easy to use. The "Help" section is fairly fantastic. See some of my other comments about things like the "Traffic Learning" section being wildly wrong sometimes, and also the event logs with UI buttons that don't do anything. Overall though, it's an excellent product.
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Support Rating
Citrix
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
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F5
Highly knowledgeable engineers who understand complex networking and application-delivery issues.


Strong escalation paths — once a case reaches senior engineers, resolutions are fast and accurate.


Comprehensive documentation and many self-service resources for troubleshooting.


Clear communication with well-structured updates throughout the ticket lifecycle.


Excellent for critical incidents, with reliable guidance during high-severity outages.


Deep product expertise across BIG-IP, ASM/Advanced WAF, GTM/DNS, and modern F5 services.
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Alternatives Considered
Citrix
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
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F5
-Stable data path equals to less crashes -Almost all the features working as expected -Provides more granular controls in allowing false positives -Request evaluation is accurate -Irules feature is a plus
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Return on Investment
Citrix
  • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
  • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
  • Easy access to internal resources - no need for separate vpn, etc...
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F5
  • In our case it has been great because the pricing is just right for all the features that we have on the platform and the flexibility. In fact, we acquired another license last year, so that's something that we're interested in. We are currently moving towards the cloud with our ERP systems and eliminating the IBM platform, so we would like to see that F5 virtual option available on Azure.
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ScreenShots