TrustRadius: an HG Insights company

Citrix Endpoint Management vs. OpenText Threat Detection and Response

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.7 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    OpenText Threat Detection and Response

    Score7.4 out of 10
    N/AA combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
    Pricing
    Citrix Endpoint ManagementOpenText Threat Detection and Response
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementOpenText Threat Detection and Response
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementOpenText Threat Detection and Response
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    Citrix Endpoint ManagementOpenText Threat Detection and Response
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Citrix Endpoint Management and OpenText Threat Detection and Response
    Feature
    Citrix Endpoint Management
    -
    Ratings
    OpenText Threat Detection and Response
    5.5
    4 Ratings
    37% below category average
    Centralized event and log data collection00 Ratings8.04 Ratings
    Correlation00 Ratings9.04 Ratings
    Event and log normalization/management00 Ratings8.04 Ratings
    Deployment flexibility00 Ratings6.04 Ratings
    Integration with Identity and Access Management Tools00 Ratings6.03 Ratings
    Custom dashboards and workspaces00 Ratings5.04 Ratings
    Host and network-based intrusion detection00 Ratings8.02 Ratings
    Data integration/API management00 Ratings5.01 Ratings
    Behavioral analytics and baselining00 Ratings2.01 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings8.01 Ratings
    Response orchestration and automation00 Ratings2.01 Ratings
    Reporting and compliance management00 Ratings4.01 Ratings
    Incident indexing/searching00 Ratings1.01 Ratings
    Best Alternatives
    Citrix Endpoint ManagementOpenText Threat Detection and Response
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix Endpoint ManagementOpenText Threat Detection and Response
    Likelihood to Recommend
    6.3
    (9 ratings)
    9.0
    (6 ratings)
    Usability
    8.0
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.8
    (2 ratings)
    8.0
    (4 ratings)
    User Testimonials
    Citrix Endpoint ManagementOpenText Threat Detection and Response
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    OpenText
    In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    OpenText
    • Integration with smart logger and ESM to create rules and easy management of the same.
    • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    OpenText
    • It is slow comparing to any other SIEM Tool.
    • We have to create filter for each alerts need some custom filter .
    • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    OpenText
    Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    OpenText
    I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    OpenText
    Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    OpenText
    • Logger helps us to decrease incident response times.
    • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
    Incentivized
    Read full review
    ScreenShots