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Citrix Endpoint Management vs. Trellix ePolicy Orchestrator

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.7 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    Trellix ePolicy Orchestrator

    Score7 out of 10
    N/ATrellix ePolicy Orchestrator (formerly McAfee ePolicy Orchestrator) software centralizes and streamlines management of endpoint, network, data security, and compliance solutions.N/A
    Pricing
    Citrix Endpoint ManagementTrellix ePolicy Orchestrator
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementTrellix ePolicy Orchestrator
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementTrellix ePolicy Orchestrator
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Trellix (Musarubra US LLC)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    Citrix Endpoint ManagementTrellix ePolicy Orchestrator
    Threat Intelligence
    Comparison of Threat Intelligence features of Citrix Endpoint Management and Trellix ePolicy Orchestrator
    Feature
    Citrix Endpoint Management
    -
    Ratings
    Trellix ePolicy Orchestrator
    6.6
    1 Ratings
    20% below category average
    Network Analytics00 Ratings5.01 Ratings
    Threat Recognition00 Ratings6.01 Ratings
    Vulnerability Classification00 Ratings7.01 Ratings
    Automated Alerts and Reporting00 Ratings7.01 Ratings
    Threat Analysis00 Ratings8.01 Ratings
    Threat Intelligence Reporting00 Ratings7.01 Ratings
    Automated Threat Identification00 Ratings6.01 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of Citrix Endpoint Management and Trellix ePolicy Orchestrator
    Feature
    Citrix Endpoint Management
    -
    Ratings
    Trellix ePolicy Orchestrator
    6.0
    1 Ratings
    32% below category average
    IT Asset Realization00 Ratings7.01 Ratings
    Authentication00 Ratings5.01 Ratings
    Configuration Monitoring00 Ratings6.01 Ratings
    Web Scanning00 Ratings6.01 Ratings
    Vulnerability Intelligence00 Ratings6.01 Ratings
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    Enterprises
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    Score9 out of 10
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    User Ratings
    Citrix Endpoint ManagementTrellix ePolicy Orchestrator
    Likelihood to Recommend
    6.3
    (9 ratings)
    7.0
    (14 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    8.2
    (4 ratings)
    User Testimonials
    Citrix Endpoint ManagementTrellix ePolicy Orchestrator
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    [McAfee ePolicy Orchestrator] seems to be better suited to large enterprise applications... I don't feel it really suits the or self-managed SMB market. The general joe is not going to understand how to wield this product to it's full potential. For those of us managing large networks, this is a very ideal product for managing multiple sites and users.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Static malware scans for known bad processes and files works well and can be schedules on endpoints easily
    • Preventing users from accessing USB drives and other peripherals is easily configured. We can also allow users to access to USB drives with user codes for the times they need it for business reasons.
    • ePO provides access into our MSME software so that we're not managing many different products from different locations.
    • In recent years the console has gotten much easier to navigate even though there is a ton of information to be accessed.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
    • Whenever a scan is performed, the system CPU utilization goes up 100 percent.
    • Installation fails due to difference in timestamp when we try to shuffle between packages.
    Read full review
    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
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    Trellix (Musarubra US LLC)
    I have used Symantec Endpoint Encryption before. Symantec and EPO are both good in their own ways. EPO allows integration of other McAfee products. I have been using ePolicy Orchestrator for years. I have a lot of experience with the product. That is why I like it.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Peace of mind that your environment is safe and secure.
    • Keep your network environment up and running.
    • Additional resources (consulting or training) may be required if not familiar with the product.
    • Very complex to setup and configure ( training may be required).
    • Once configured, it will take care of almost 80% of your tasks.
    Incentivized
    Read full review
    ScreenShots