Citrix Endpoint Management vs. Trend Micro Mobile Security for Enterprises

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Endpoint Management
Score 8.5 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
Trend Micro Mobile Security for Enterprises
Score 6.3 out of 10
N/A
Trend Micro Mobile Security for Enterprises os a mobile device management (MDM) application, available standalone or part of the Trend Micro Smart Protection Suite.N/A
Pricing
Citrix Endpoint ManagementTrend Micro Mobile Security for Enterprises
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix Endpoint ManagementTrend Micro Mobile Security for Enterprises
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Citrix Endpoint ManagementTrend Micro Mobile Security for Enterprises
Top Pros
Top Cons

No answers on this topic

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User Ratings
Citrix Endpoint ManagementTrend Micro Mobile Security for Enterprises
Likelihood to Recommend
8.0
(8 ratings)
9.7
(3 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.8
(2 ratings)
9.0
(1 ratings)
User Testimonials
Citrix Endpoint ManagementTrend Micro Mobile Security for Enterprises
Likelihood to Recommend
Citrix
This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
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Trend Micro
Mobile Security can be applied to any business and is relevant to all business today. The importance of controlling the endpoint cannot be emphasised enough especially with the rapid growth of PII laws across the globe. Looking at the applications, Mobile Security not the only reason for the rating but rather the total ecosystem you get with Trend. It must be noted that I was a fiercely opposed to Trend but once I seen this Ecosystem in place and working, with the people backing it, I am happy to say that I was wrong. Buzzwords / bragging rights aside I would rather have Trend defending my infrastructure than any other brand.
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Pros
Citrix
  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
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Trend Micro
  • It is good at blocking calls and text messages.
  • The interface is easy to navigate and the features it offers are quite visible.
  • It provides backup storage which is very useful for us.
  • Its features are its basic strength like message blocking, battery measurement as well as network protection.
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Cons
Citrix
  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
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Trend Micro
  • The interface may take some time to get used to.
  • Scanning sometimes is really quick, which appears to be too fast to actually check everything.
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Usability
Citrix
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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Trend Micro
No answers on this topic
Support Rating
Citrix
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
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Trend Micro
I have not run into any issues when contacting support. My issues were resolved with ease.
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Alternatives Considered
Citrix
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
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Trend Micro
Its not on the individual points where Trend stands out but the holistic security you get. In general other vendors buy solutions, sell then integrate into their product portfolio. This approach which leads to installation and interoperability issues as well as adding more screens to watch for the real life view on the endpoint. Trend, in my experience, do not launch immature applications to market and when it comes out it works well with the other Trend applications in the estate, it plays nice with others also.
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Return on Investment
Citrix
  • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
  • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
  • Easy access to internal resources - no need for separate vpn, etc...
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Trend Micro
  • Our mobiles phones and data are secure with this tool.
  • This tool seems to work so well and provides good protection.
  • It ensures message protection and network protection too.
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