21 Ratings
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Score 8.2 out of 100
4 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Citrix Endpoint Management

This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
Jerry Robinson | TrustRadius Reviewer

Trend Micro Mobile Security

If you and your employees use mobile devices such as smartphones and tablets to do a lot of work-related tasks, having security software to keep sensitive data secure is very helpful and will greatly reduce the risk of a breach. It will also block calls to avoid getting spammed. It seems appropriate for any organization to protect their data, small or large.
Susan Hammiche | TrustRadius Reviewer

Pros

Citrix Endpoint Management

  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
Prathamesh Muzumdar | TrustRadius Reviewer

Trend Micro Mobile Security

  • Central management means there's a place where you can view all the logs and notifications.
  • Block calls and SMS based on user policy.
  • Rating websites based on risk and block malicious content.
Susan Hammiche | TrustRadius Reviewer

Cons

Citrix Endpoint Management

  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
David Reese | TrustRadius Reviewer

Trend Micro Mobile Security

  • The interface may take some time to get used to.
  • Scanning sometimes is really quick, which appears to be too fast to actually check everything.
Susan Hammiche | TrustRadius Reviewer

Usability

Citrix Endpoint Management

Citrix Endpoint Management 10.0
Based on 2 answers
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
Jamaal Dickerson | TrustRadius Reviewer

Trend Micro Mobile Security

No score
No answers yet
No answers on this topic

Support Rating

Citrix Endpoint Management

Citrix Endpoint Management 9.2
Based on 5 answers
Citrix has great support and in case of problems, the technicians respond in a timely manner and are a great help
Anonymous | TrustRadius Reviewer

Trend Micro Mobile Security

Trend Micro Mobile Security 9.0
Based on 2 answers
I have not run into any issues when contacting support. My issues were resolved with ease.
Susan Hammiche | TrustRadius Reviewer

Alternatives Considered

Citrix Endpoint Management

We couldn't get AirWatch to work for us, installation on the devices was much too complex, and support was lacking. I've heard other companies didn't have as much of an issue, but we certainly did. Mobile Iron was evaluated at the surface, but we never brought it in for a formal eval due to time constraints.
Anonymous | TrustRadius Reviewer

Trend Micro Mobile Security

They are both pretty good protection suites. Trend Micro has the upper hand in ease of use once you get used to the interface and features, as well as offering an attractive price model for small businesses. Trend Micro offers a secure way to remotely lock and wipe, or device locate in the case of a stolen or lost phone. It helps IT to keep an eye on devices to provide better security.
Susan Hammiche | TrustRadius Reviewer

Return on Investment

Citrix Endpoint Management

  • I don't deal with finances. I'm an "in the trenches" engineer. I try to help my customers' employees work more efficiently. With that being said, I see XenMobile being a layer of added security and enhanced end user productivity.
Stephen Karras | TrustRadius Reviewer

Trend Micro Mobile Security

  • It reduces the risk of a data breach.
  • Reduces the risk of devices getting infected by malware.
  • Increasing our awareness of potential threats for employees.
Susan Hammiche | TrustRadius Reviewer

Pricing Details

Citrix Endpoint Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Mobile Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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