Likelihood to Recommend This is a VPN for a technical user. It's not the easiest VPN to use and, while very secure, the quirks and issues it has will frustrate your standard users. It's a great backup and secondary VPN option for me as a technical user, but I think for the average user I would recommend something a bit more friendly. For all you IT folks out there or more tech-savvy people, I would definitely recommend checking it out though!
Read full review The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
Read full review Pros The speed you get is actually really good. I have connected it to multiple locations and very rarely had issues with slow speed. There are multiple servers across different locations. So you always have a lot of choices. Simple to use. The UI is really clean and easy to navigate. Works almost with a single click. You also get access to the mobile version which works really nicely as well. Good support. They were really helpful and responded quickly when I contacted them. Read full review allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it. it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy. It can grant the ability to launch a single application or an entire VPN envelope David Reese ConnectCare Hospital Billing Claims Application Coordinator
Read full review Cons Not enough options on Mobile/iOS. Their Trusted Wifi Access Points feature just doesn't seem to work. Read full review I suggest make it more faster because sometimes its lagging but not all the time. When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer. I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool. Read full review Support Rating Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Read full review Alternatives Considered I tried a few alternatives (Cyberghost, Private Internet access etc) before settling on this. Of all the different options I looked into this one performed most reliably for me. It was also the fastest of the different options I tested. It was also backed up by good reviews online and solid support team. It is a little pricier than some competitors but I feel I get good value out of it.
Read full review The only other SSL VPN type product I have used was Citrix Secure Gateway. Netscaler is a MUCH more feature filled product. CSG was a free add on to older versions of Citrix Metaframe and
XenApp and was specifically just used for securing Citrix infrastructure. Netscaler excels in securing Citrix but can also be used to secure shared apps of all kinds regardless of how they are published. I did do a test run on 2X's product which did include a secure gateway but then base 2X product was not really comparable to Citrix so did not go too far with it.
Read full review Return on Investment A single leak of data or hack easily makes this worth it. Its low cost makes ROI and justifiability easy. Read full review Our data is secure and protected from the outside world which is priceless. It saves our business money as we can provide our clients with a safe and secure alternative to accessing their data remotely rather than having to take the more expensive route of travelling on-site to gather the data we need. It gives us the opportunity to host on-site training using gated cloud based environments which enhances our business services. The ability to easily change access information, such as a password, after administering a training course gives us the flexibility we need to provide and subsequently restrict access to our training environments to suit our needs. Read full review ScreenShots