Citrix Gateway vs. SonicWall Secure Mobile Access (SMA)

Citrix Gateway is a reliable remote access and remote desktop solution. It comes with some amazing security features and enables teams to work remotely. In addition, it guarantees easy, secure access to business apps and desktops through features such as SSO and MFA. It is an ideal tool to have if your business has remote teams.

Incentivized

The SMA is pretty suited to controlling and protecting users and their remote access. We've caught spoofers before due to Geo-location services. These spoofers were attempting to get into the environment by trying to get a user to send the MFA prompt to them when the user themselves were not trying to connect at the time.

Incentivized

• allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
• it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
• It can grant the ability to launch a single application or an entire VPN envelope

Incentivized

• Easy to use.
• Secure connections.
• Remote mobile access.

Incentivized

• I suggest make it more faster because sometimes its lagging but not all the time.
• When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
• I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.

• Ease of use (for end users) is pretty good but could be better.
• Reporting could be easier to locate and more clear.
• HA has had some problems working properly.

Incentivized

Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)

Incentivized

Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.

Incentivized

The Okta dashboard is quite similar to Citrix Workspace, really. However, Citrix provides a much visually cleaner look, allows for common apps to be favourited (a function which is very clear), and I experience some dead links occasionally in Okta dashboard - though transparently, this may be a backend issue. That being said, Okta apps do not have the same issue opening like Citrix does, nor as much initial setup with apps. Okta also provides notifications on updates, outages, etc.; though it gets a tad lost in the clutter regardless.

Incentivized

Both Citrix Gateway and Sonic Secure Mobile Access are great for providing your workers with the ability to work remotely during the pandemic to access their office network. Both have secure networks and are stable systems to use. They both perform well for employees and provide helpful customer tech support when needed.

Incentivized

• The security features offered by Citrix Gateway ensure no data compromises, thereby saving us resources.
• With Citrix Gateway in place, accessing business resources securely and from any location is easy, making it possible for our business to have a hybrid team and saving us money.
• The tool ensures better app performance thanks to the ease of redirecting traffic to the best available resource location.

Incentivized

• After SMA, the management team can seamlessly access internal resources, from outside the office, and hence, positive
• As users are working from home, now they cannot delay our give reasons on late arrival, improving the productivity and saving man hours in travelling

Incentivized