Citrix Profile Management (discontinued) vs. Navisite Managed Infrastructure Services (NaviCloud)

I used Citrix in several ways and for several needs around several companies around the world. Not only tech companies but also flower companies were we migrated from on-premises ERP to cloud ERP. I think, based on my experience that if you have not so powerful computers and hardware it's nice to run Citrix remote desktop perhaps with a cloud app ERP on it but the internet connection has to stay always reliable and stable, better if you have 2 or more internet connections balanced each other with Peplink load balancing solution. A weak point is the internet connection. As for me, I don't like using Citrix solutions just to open a SharePoint folder or even a Jira.. total a waste of time.

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Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

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• Easy to manage user access.
• Can watch server usage.
• Can manage end user profiles.

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• 24/7 monitoring
• Immediate notification in the event of failures
• Dedicated Senior DBA
• Dedicate Account rep

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• Since UPM manages Microsoft roaming profiles you still face profile size challenges. You can use the exclude feature but it can be a bit limiting.
• Because of size concerns this may not be the best choice for international deployments if you intend to roam settings across multiple environments.
• Troubleshooting UPM can be a bit difficult at times. There are some built in logging features but those are best reviewed by Citrix.

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• San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
• Avoiding too many management changes will help create good connection with individuals for sustained harmony

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Price and facility equipment, location of the hosting facility factor into the decision to renew

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Well, I really did not select it, but generally, as those products and solutions are very expensive and purchased on a corporative level, I used them as a user or a system IT manager... Citrix has almost no competitors that we can call like that really... it's the de-facto standard nowadays but I feel like that sense of supremacy and overall superiority threw Citrix company into a dark tunnel of blindness and missing opportunities conditions of leveraging the product to the next level and taking the opportunity to innovate and do more with less. Just take into consideration the MB heaviness of the Citrix Profile Management installer... it grows years after years... many MB and... the same solution and option... what a shame!

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Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

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• CPM is a must to manage Citrix user.

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• Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
• Data team not on call 24/7
• Navisite team will try to fix issue if possible - e.g. shrink log files that have grown

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info