What users are saying about
2 Ratings
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Score 9.5 out of 100
4 Ratings
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Score 7 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Deltek WorkBook
Customer data management / contact management
Clear C2 C2CRM
9.0
Deltek WorkBook
Workflow management
Clear C2 C2CRM
9.5
Deltek WorkBook
Territory management
Clear C2 C2CRM
8.9
Deltek WorkBook
Opportunity management
Clear C2 C2CRM
9.5
Deltek WorkBook
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
Deltek WorkBook
Contract management
Clear C2 C2CRM
10.0
Deltek WorkBook
Quote & order management
Clear C2 C2CRM
9.0
Deltek WorkBook
Interaction tracking
Clear C2 C2CRM
9.0
Deltek WorkBook
Channel / partner relationship management
Clear C2 C2CRM
9.0
Deltek WorkBook

Customer Service & Support

Clear C2 C2CRM
9.6
Deltek WorkBook
Case management
Clear C2 C2CRM
10.0
Deltek WorkBook
Call center management
Clear C2 C2CRM
9.5
Deltek WorkBook
Help desk management
Clear C2 C2CRM
9.5
Deltek WorkBook

Marketing Automation

Clear C2 C2CRM
9.8
Deltek WorkBook
Lead management
Clear C2 C2CRM
10.0
Deltek WorkBook
Email marketing
Clear C2 C2CRM
9.5
Deltek WorkBook

CRM Project Management

Clear C2 C2CRM
9.3
Deltek WorkBook
Task management
Clear C2 C2CRM
9.5
Deltek WorkBook
Billing and invoicing management
Clear C2 C2CRM
9.0
Deltek WorkBook
Reporting
Clear C2 C2CRM
9.5
Deltek WorkBook

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Deltek WorkBook
Forecasting
Clear C2 C2CRM
9.5
Deltek WorkBook
Pipeline visualization
Clear C2 C2CRM
9.0
Deltek WorkBook
Customizable reports
Clear C2 C2CRM
9.0
Deltek WorkBook

Customization

Clear C2 C2CRM
9.2
Deltek WorkBook
Custom fields
Clear C2 C2CRM
9.5
Deltek WorkBook
Custom objects
Clear C2 C2CRM
9.0
Deltek WorkBook
Scripting environment
Clear C2 C2CRM
9.5
Deltek WorkBook
API for custom integration
Clear C2 C2CRM
9.0
Deltek WorkBook

Security

Clear C2 C2CRM
9.0
Deltek WorkBook
Single sign-on capability
Clear C2 C2CRM
9.0
Deltek WorkBook
Role-based user permissions
Clear C2 C2CRM
8.9
Deltek WorkBook

Social CRM

Clear C2 C2CRM
9.5
Deltek WorkBook
Social data
Clear C2 C2CRM
10.0
Deltek WorkBook
Social engagement
Clear C2 C2CRM
9.0
Deltek WorkBook

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Deltek WorkBook
Marketing automation
Clear C2 C2CRM
9.0
Deltek WorkBook
Compensation management
Clear C2 C2CRM
8.0
Deltek WorkBook

Platform

Clear C2 C2CRM
7.0
Deltek WorkBook
Mobile access
Clear C2 C2CRM
7.0
Deltek WorkBook

Project Management

Clear C2 C2CRM
Deltek WorkBook
7.7
Task Management
Clear C2 C2CRM
Deltek WorkBook
8.0
Resource Management
Clear C2 C2CRM
Deltek WorkBook
9.0
Gantt Charts
Clear C2 C2CRM
Deltek WorkBook
9.0
Scheduling
Clear C2 C2CRM
Deltek WorkBook
9.0
Workflow Automation
Clear C2 C2CRM
Deltek WorkBook
6.0
Team Collaboration
Clear C2 C2CRM
Deltek WorkBook
6.0
Support for Agile Methodology
Clear C2 C2CRM
Deltek WorkBook
10.0
Support for Waterfall Methodology
Clear C2 C2CRM
Deltek WorkBook
10.0
Document Management
Clear C2 C2CRM
Deltek WorkBook
6.0
Email integration
Clear C2 C2CRM
Deltek WorkBook
6.0
Mobile Access
Clear C2 C2CRM
Deltek WorkBook
4.0
Timesheet Tracking
Clear C2 C2CRM
Deltek WorkBook
7.0
Change request and Case Management
Clear C2 C2CRM
Deltek WorkBook
10.0
Budget and Expense Management
Clear C2 C2CRM
Deltek WorkBook
8.0

Professional Services Automation

Clear C2 C2CRM
Deltek WorkBook
6.0
Quotes/estimates
Clear C2 C2CRM
Deltek WorkBook
5.0
Invoicing
Clear C2 C2CRM
Deltek WorkBook
6.0
Project & financial reporting
Clear C2 C2CRM
Deltek WorkBook
6.0
Integration with accounting software
Clear C2 C2CRM
Deltek WorkBook
7.0

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Deltek WorkBook

No score
No answers yet
No answers on this topic

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Deltek WorkBook

No score
No answers yet
No answers on this topic

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

Screenshots

Clear C2 C2CRM

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
Deltek WorkBook
7.0

Usability

Clear C2 C2CRM
9.0
Deltek WorkBook

Support Rating

Clear C2 C2CRM
9.0
Deltek WorkBook

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