TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClearDATA

    Score10 out of 10
    N/AClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A

    Digital Guardian

    Score7 out of 10
    N/AThe Digital Guardian Platform from Fortra (formerly HelpSystems, acquired in late 2021) is a cloud-delivered data protection platform purpose-built to stop data loss by both insiders and outsiders on Windows, Mac and Linux operating systems. Additionally, Digital Guardian User Activity Monitoring enables users to detect, investigate and mitigate suspicious user actions to ensure sensitive data doesn’t get out. And Digital Guardian for Data Discovery provides visibility and auditing of sensitive…N/A
    Pricing
    ClearDATADigital Guardian
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClearDATADigital Guardian
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    ClearDATADigital Guardian
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Forcepoint DLP
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Forcepoint DLP
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClearDATADigital Guardian
    Likelihood to Recommend
    6.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    ClearDATADigital Guardian
    Likelihood to Recommend
    ClearDATA
    ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
    Incentivized
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    Fortra
    Digital Guardian has excellent data-preventing solutions, which locate and protect [that] database that [is] super sensitive. More so, Digital Guardian offers complete coverage of endpoint safety and network monitoring. Again, Digital Guardian has a team of elite professionals, who screens and detect any cyber threats. Finally, Digital Guardian has improvised and detailed attack response, very efficient in making the right controls.
    Incentivized
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    Pros
    ClearDATA
    • Leadership is very attentive, working hard to forge interpersonal relationships
    Incentivized
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    Fortra
    • Email data leaks - DLP software must prevent certain actions to work well. Let's say you try to copy and paste an SS # to an email, or upload sensitive data to your personal email account. Guardian Edge can prevent that, and then alert administrators that it happened
    • Unauthorized file copies - Guardian Edge can also prevent users from copying files from a sensitive restricted area to somewhere else where they might be able to more easily exfiltrate it. A good example would be from a company file share to a less secure server or their own home drive
    • Alerting Administrators of suspicious activities - Any time a user uploads a file to an upload service or personal email, it is logged and reported as an event to be reviewed. If it found nothing in scanning the data, it will still notify you that it happened so you can review it yourself to confirm it wasn't a false negative.
    Incentivized
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    Cons
    ClearDATA
    • Support was a challenge. Often tickets would sit until escalated.
    • Clear expectations on both sides caused communication challenges.
    • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
    Incentivized
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    Fortra
    • Digital Guardian is perfect in database protection, hence, no complaint.
    • Digital Guardian makes the detection process effective, hence, reliable.
    • Finally, Digital Guardian is cloud focused or delivered, hence, concrete and efficient.
    Incentivized
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    Alternatives Considered
    ClearDATA
    Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
    Incentivized
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    Fortra
    DG is the only DLP platform I've used at my current employer. I used it at my previous employer as well, and we ended up abandoning future deployments of it due to many problems caused by it, especially with web browsers. This was in 2015, rather than the 2018 version I used with my current employer, but I feel it still warrants mentioning. DG works great...when it works. When it doesn't, it's a disaster.
    Incentivized
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    Return on Investment
    ClearDATA
    • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
    • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
    • From a customer service standpoint, it was 50/50.
    Incentivized
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    Fortra
    • The professional threat detectors and cyber security analysts [increase] the reliability of the company database.
    • Cloud coverage allows easy deployment and efficient systematic controls.
    • Lastly, Digital Guardian [values] and monitors the procedures or the roles that every player makes in the company.
    Incentivized
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