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Clerk vs. Wildfire Interactive (Discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clerk

    Score9.3 out of 10
    N/APoor user management can stand between users and products. From forgotten passwords and failed account de-duplication, to broken and out-of-sync vendor integrations — there's a lot that can go wrong. Clerk is a software solution that aims to solve user management.

    $0

    Wildfire Interactive (Discontinued)

    Score10 out of 10
    N/AWildfire was a social media advertising management software application that was acquired but since discontinued by Google.N/A
    Pricing
    ClerkWildfire Interactive (Discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClerkWildfire Interactive (Discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ClerkWildfire Interactive (Discontinued)
    Small Businesses
    Auth0
    Score8.1 out of 10
    PromoRepublic
    Score7.4 out of 10
    Medium-sized Companies
    Auth0
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClerkWildfire Interactive (Discontinued)
    Likelihood to Recommend
    9.0
    (1 ratings)
    2.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.9
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.5
    (2 ratings)
    User Testimonials
    ClerkWildfire Interactive (Discontinued)
    Likelihood to Recommend
    Clerk
    Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
    Incentivized
    Read full review
    Discontinued Products
    The transition to Google has been painful - key contacts are no longer available.
    Read full review
    Pros
    Clerk
    • Easy to integrate - perfect solution for search and recommendations.
    • Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
    • Improving conversion rate and the quality of the customer journey on the eCommerce.
    Incentivized
    Read full review
    Discontinued Products
    • Facebook tab implementation. Allows you to easily create and produce functioning social tabs on your brands FB page.
    • Add voting, sweepstakes, poll functionality to your website. Easily implement these campaigns to increase user engagement and TOS.
    Read full review
    Cons
    Clerk
    • A function to export dashboard reports will help ease building analytics.
    • It's a highly technical tool. One has to have very good technical knowledge to set it up.
    • Build more payment options other than the credit card.
    Incentivized
    Read full review
    Discontinued Products
    • More customization - Would like to have the ability to edit more without coding.
    Read full review
    Likelihood to Renew
    Clerk
    No answers on this topic
    Discontinued Products
    Our initial contract with Wildfire Whitelabel was for $30,000/year, as we progressed we found several alternatives for significantly less. We used this to our advantage to lower the second year to $17,000 with the limitation in the level of support (they call this their "core" subscription). Support has been quite bad.

    During our contract, we also asked for quotes on some custom work, but never managed to get an answer (or actual quote). Now two years into our contract, the limitations and lack of development are enough for us to find a different solution. Newcomers to the market like Rafflecopter, WooBox and PunchTab are delivering much better results for a fraction of the price
    Read full review
    Usability
    Clerk
    No answers on this topic
    Discontinued Products
    Very easy to use, almost anyone can learn how to build a comprehensive promotion.
    Read full review
    Reliability and Availability
    Clerk
    No answers on this topic
    Discontinued Products
    I have never been kicked out of Wildfire service. Always up and running.
    Read full review
    Performance
    Clerk
    No answers on this topic
    Discontinued Products
    Easy to perform tasks and quick to upload changes to your promotions.
    Read full review
    Support Rating
    Clerk
    No answers on this topic
    Discontinued Products
    Phone and email support were always available to us when we needed it.
    Read full review
    Online Training
    Clerk
    No answers on this topic
    Discontinued Products
    Gave me a thorough rundown on everything the software does. Sometimes it is difficult to run through it all over the phone/internet, but I was able to figure it out myself.
    Read full review
    Implementation Rating
    Clerk
    No answers on this topic
    Discontinued Products
    Simple to use and very effective in increasing user engagement on both social channels and website. Noticeably helped raise TOS.
    Read full review
    Alternatives Considered
    Clerk
    The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
    Incentivized
    Read full review
    Discontinued Products
    Wildfire was a merely an adequate social media tool when it existed as a standalone, but it just couldn't compete against other players like Sprout, Falcon, and Sprinklr.
    Incentivized
    Read full review
    Return on Investment
    Clerk
    • Improved user conversion by 20%
    • Increased revenues by 15%
    • Reduced reliance of operations for data tracking and analysis
    Incentivized
    Read full review
    Discontinued Products
    • As with any social media management tool, there is a savings on labor hours (rather than doing the manual work)
    • Aggregating all content into one system creates efficiencies for content teams
    Incentivized
    Read full review
    ScreenShots

    Clerk Screenshots

    Screenshot of Authentication options for usersScreenshot of Session management made easyScreenshot of User security, all in one place