What users are saying about
3 Ratings
2 Ratings
3 Ratings
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Score 6 out of 100
2 Ratings
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Score 9.6 out of 100

Feature Set Ratings

  • cleverbridge ranks higher in 3 feature sets: Online Storefront, Online Shopping Cart, eCommerce Business Management
  • Dokan ranks higher in 1 feature set: eCommerce Marketing

Online Storefront

7.9

cleverbridge

79%
6.8

Dokan

68%
cleverbridge ranks higher in 7/9 features

Product catalog & listings

8.0
80%
2 Ratings
9.0
90%
1 Rating

Product management

8.0
80%
2 Ratings
8.0
80%
1 Rating

Bulk product upload

6.3
63%
2 Ratings
7.0
70%
1 Rating

Branding

6.3
63%
2 Ratings
6.0
60%
1 Rating

Mobile storefront

8.3
83%
2 Ratings
5.0
50%
1 Rating

Product variations

9.4
94%
2 Ratings
5.0
50%
1 Rating

Website integration

8.3
83%
2 Ratings
8.0
80%
1 Rating

Visual customization

8.0
80%
2 Ratings
6.0
60%
1 Rating

CMS

8.7
87%
2 Ratings
7.0
70%
1 Rating

Online Shopping Cart

8.7

cleverbridge

87%
5.0

Dokan

50%
cleverbridge ranks higher in 2/2 features

Abandoned cart recovery

8.0
80%
2 Ratings
N/A
0 Ratings

Checkout user experience

9.4
94%
2 Ratings
5.0
50%
1 Rating

Online Payment System

9.7

cleverbridge

97%

Dokan

Feature Set Not Supported
N/A
cleverbridge ranks higher in 1/1 features

eCommerce security

9.7
97%
2 Ratings
N/A
0 Ratings

eCommerce Marketing

8.2

cleverbridge

82%
9.0

Dokan

90%
cleverbridge ranks higher in 3/3 features

Promotions & discounts

8.3
83%
2 Ratings
N/A
0 Ratings

Personalized recommendations

7.3
73%
2 Ratings
N/A
0 Ratings

SEO

9.0
90%
1 Rating
9.0
90%
1 Rating

eCommerce Business Management

8.8

cleverbridge

88%
7.8

Dokan

78%
cleverbridge ranks higher in 5/5 features

Multi-site management

8.3
83%
2 Ratings
N/A
0 Ratings

Order processing

10.0
100%
2 Ratings
7.0
70%
1 Rating

Inventory management

9.4
94%
2 Ratings
9.0
90%
1 Rating

Shipping

9.0
90%
1 Rating
8.0
80%
1 Rating

Custom functionality

7.3
73%
2 Ratings
7.0
70%
1 Rating

Attribute Ratings

  • Dokan is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

6.6

cleverbridge

66%
2 Ratings
10.0

Dokan

100%
1 Rating

Usability

8.0

cleverbridge

80%
1 Rating
9.0

Dokan

90%
1 Rating

Support Rating

cleverbridge

N/A
0 Ratings
7.0

Dokan

70%
1 Rating

Likelihood to Recommend

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova | TrustRadius Reviewer

Dokan

Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
Anonymous | TrustRadius Reviewer

Pros

cleverbridge

  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Anonymous | TrustRadius Reviewer

Dokan

  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
Anonymous | TrustRadius Reviewer

Cons

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova | TrustRadius Reviewer

Dokan

  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
Anonymous | TrustRadius Reviewer

Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Dokan

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Usability

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova | TrustRadius Reviewer

Dokan

Dokan 9.0
Based on 1 answer
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
Anonymous | TrustRadius Reviewer

Support Rating

cleverbridge

No score
No answers yet
No answers on this topic

Dokan

Dokan 7.0
Based on 1 answer
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
Anonymous | TrustRadius Reviewer

Alternatives Considered

cleverbridge

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Anonymous | TrustRadius Reviewer

Dokan

No answers on this topic

Return on Investment

cleverbridge

  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Anonymous | TrustRadius Reviewer

Dokan

  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
Anonymous | TrustRadius Reviewer

Screenshots

cleverbridge

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