cleverbridge vs Dokan

Likelihood to Recommend

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.

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Verified User

Professional in Engineering

Consumer Goods Company, 1-10 employees

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Feature Rating Comparison

cleverbridge

Dokan

Product catalog & listings

Product management

Bulk product upload

Branding

Mobile storefront

Product variations

Website integration

Visual customization

CMS

cleverbridge

Dokan

Abandoned cart recovery

Checkout user experience

cleverbridge

Dokan

eCommerce security

cleverbridge

Dokan

Promotions & discounts

Personalized recommendations

SEO

cleverbridge

Dokan

Multi-site management

Order processing

Inventory management

Shipping

Custom functionality

Pros

Excellent partnet
Terrific at subscription software
Excellent security and uptime

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

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Intuitive back-end functions.
User-friendly front-end interface.
Bug fixes and improvements are done often and regularly.

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Verified User

Professional in Engineering

Consumer Goods Company, 1-10 employees

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Cons

Because of the many different settings, it becomes hard sometimes to set everything up
The slow system can take up to 10 seconds to save something

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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Sign-up procedure could be more explanatory for vendors.
Sign-up validations could be improved.
Support for multi-currency and multilingual shops needs to be improved.

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Verified User

Professional in Engineering

Consumer Goods Company, 1-10 employees

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Usability

cleverbridge 8.0

Based on 1 answer

Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

View all 1 answers on this topic

Dokan 9.0

Based on 1 answer

Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.

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Verified User

Professional in Engineering

Consumer Goods Company, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

Dokan 7.0

Based on 1 answer

The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.

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Verified User

Professional in Engineering

Consumer Goods Company, 1-10 employees

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Alternatives Considered

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

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No answers on this topic

Return on Investment

We couldn’t have done this on our own
They provided cost-effective eCommerce for us

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Verified User

Partner in Corporate

Computer Software Company, 11-50 employees

View all 2 answers on this topic

Positive impact on small to medium shops.
Needs good advertisement and features to get large shops to sign up.
Needs more bulk product import and management features.

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Verified User

Professional in Engineering

Consumer Goods Company, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Rating Summary

cleverbridge

Dokan

cleverbridge

Dokan

cleverbridge

Dokan

Likelihood to Recommend

cleverbridge

Dokan

Feature Rating Comparison

Product catalog & listings

Product management

Bulk product upload

Branding

Mobile storefront

Product variations

Website integration

Visual customization

CMS

Abandoned cart recovery

Checkout user experience

eCommerce security

Promotions & discounts

Personalized recommendations

SEO

Multi-site management

Order processing

Inventory management

Shipping

Custom functionality

Pros

cleverbridge

Dokan

Cons

cleverbridge

Dokan

Usability

cleverbridge

Dokan

Support Rating

cleverbridge

Dokan

Alternatives Considered

cleverbridge

Dokan

Return on Investment

cleverbridge

Dokan

Screenshots

cleverbridge

Dokan

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison