What users are saying about
3 Ratings
3 Ratings
3 Ratings
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Score 6 out of 100
3 Ratings
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Score 9 out of 100

Feature Set Ratings

    Online Storefront

    7.9

    cleverbridge

    79%

    sticky.io

    Feature Set Not Supported
    N/A
    cleverbridge ranks higher in 9/9 features

    Product catalog & listings

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Product management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Bulk product upload

    6.3
    63%
    2 Ratings
    N/A
    0 Ratings

    Branding

    6.3
    63%
    2 Ratings
    N/A
    0 Ratings

    Mobile storefront

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Product variations

    9.4
    94%
    2 Ratings
    N/A
    0 Ratings

    Website integration

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Visual customization

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    CMS

    8.7
    87%
    2 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    8.7

    cleverbridge

    87%

    sticky.io

    Feature Set Not Supported
    N/A
    cleverbridge ranks higher in 2/2 features

    Abandoned cart recovery

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Checkout user experience

    9.4
    94%
    2 Ratings
    N/A
    0 Ratings

    Online Payment System

    9.7

    cleverbridge

    97%

    sticky.io

    Feature Set Not Supported
    N/A
    cleverbridge ranks higher in 1/1 features

    eCommerce security

    9.7
    97%
    2 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    8.2

    cleverbridge

    82%

    sticky.io

    Feature Set Not Supported
    N/A
    cleverbridge ranks higher in 3/3 features

    Promotions & discounts

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    7.3
    73%
    2 Ratings
    N/A
    0 Ratings

    SEO

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    eCommerce Business Management

    8.8

    cleverbridge

    88%

    sticky.io

    Feature Set Not Supported
    N/A
    cleverbridge ranks higher in 5/5 features

    Multi-site management

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Order processing

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Inventory management

    9.4
    94%
    2 Ratings
    N/A
    0 Ratings

    Shipping

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Custom functionality

    7.3
    73%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • sticky.io is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.6

    cleverbridge

    66%
    2 Ratings
    10.0

    sticky.io

    100%
    1 Rating

    Usability

    8.0

    cleverbridge

    80%
    1 Rating

    sticky.io

    N/A
    0 Ratings

    Likelihood to Recommend

    Cleverbridge AG

    Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
    Read full review

    LimeLight

    Lime Light CRM was built specifically for online marketers, helping them to manage their online sales, contacts, orders, and payments. The software combines a number of features and 3rd party provider integrations to offer the ability to store customer data, build online eCommerce campaigns, create sales reports, and automate order management activities, as well as track, store and report on affiliate data.
    Read full review

    Pros

    Cleverbridge AG

    • Excellent partnet
    • Terrific at subscription software
    • Excellent security and uptime
    Read full review

    LimeLight

    • For an easy to learn CRM this would be it, you can fully train someone on Limelight in less than a few days
    • It allows for various wildcard searches to be performed in different fields, which speeds up productivity and requires less request to repeat information to locate accounts while speaking to clients.
    • The CRM holds multiple user accounts and products, and shows failed attempts to purchase and gives reason codes for why the purchase was not successful. Allows for different views to review client accounts.
    Read full review

    Cons

    Cleverbridge AG

    • Because of the many different settings, it becomes hard sometimes to set everything up
    • The slow system can take up to 10 seconds to save something
    Read full review

    LimeLight

    • Note taking can be a hassle, when writing notes there is not a separate tab, or dedicated area which allows for multiple users to leave notes for future users, or administrators to reference regarding actions made to the account, users must search per line item to view notes, or go to a different view to see all notes which is still per line item as you toggle through the notes
    • If the client has been with the product for several months or years it is a lot of notes you have to reference through which hurts productivity and creates longer calls. A huge con is when you are canceling out a user account, or if you are changing a recurring date if the user clicks the back button after the tasks completes refreshing the webpage to reflect the new dates, the new changes will go undone and revert back to the original data as if no changes were made resulting in user error. The client continues to be billed and discounts continue to apply.
    • The CRM needs to fix this to prompt "Do you want to undo discount/date change/cancellation?" if the back button is clicked to eliminate user error based on the software limitations. Features which can be customized to automatically perform after actions are done on an account need a function to allow for agents to resend emails if the user did not get them. If automatic emails go to users canceling and they did not get it you have to restart the product then cancel it again to have another automatic email sent to the client/customer or manually send an email. For refunds, if the automatic email did not go out you have to manually send out the email which is time-consuming allocating to another agent or for the current agent. There is a need for an upgrade which allows that after an automatic email has been sent a button will appear which says "resend cancellation" "resend refund" this should also be true if the user inputted the email wrong and it was only noticed by agent after the automatic email was sent and the agent needs to update the email for the client/customer to be able to receive the email at the correct address.
    Read full review

    Pricing Details

    cleverbridge

    Starting Price

    Editions & Modules

    cleverbridge editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      sticky.io

      Starting Price

      Editions & Modules

      sticky.io editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        Cleverbridge AG

        Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
        Read full review

        LimeLight

        No answers on this topic

        Alternatives Considered

        Cleverbridge AG

        DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
        Read full review

        LimeLight

        No answers on this topic

        Return on Investment

        Cleverbridge AG

        • We couldn’t have done this on our own
        • They provided cost-effective eCommerce for us
        Read full review

        LimeLight

        • Customizable Reporting
        • Automatic Reminders
        Read full review

        Add comparison