TrustRadius

ClicData vs. CoSupport AI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClicData
Score 8.5 out of 10
N/A
ClicData is a 100% cloud-based business intelligence platform that allows users to connect, process, blend, visualize and share data from a single place. As an automated platform, users are able to rely on the latest version of company data, to ensure users make the right decisions. Hundreds of data connectors ClicData has connectors that allow users to pull data automatically from hundreds of business applications and databases. Data warehousing and ETL…
$79
per month
CoSupport AI
Score 10.0 out of 10
N/A
CoSupport AI automates a portion of a company's support workflow, boosts customer support speed, and innovates data analysis for decision-making. CoSupport AI's three products are designed to enhance customer support, drive business growth, and unlock data-driven insights. CoSupport Customer: Self-sufficient AI that handles support requests (chats, emails, tickets) independently. CoSupport Agent: AI assistant generating ready-to-go reply suggestions. CoSupport BI: AI business analyst…N/A
Pricing
ClicDataCoSupport AI
Editions & Modules
Premium
$79
per month
Team
$269
per month
Business
$525
per month
Enterprise
Custom Quote
No answers on this topic
Offerings
Pricing Offerings
ClicDataCoSupport AI
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$71 data volume, type of data source and level of automationNo setup fee
Additional DetailsAll plans include multiple users licenses but dashboards can be shared with external users via live links, no license needed. Plans and pricing vary based on the data connectors, refreshes, and the level of automation needed. A few hours of Expert Service are including in all plans but more hours can be purchased. A white label option is also available for consultants and agencies.—
More Pricing Information
Community Pulse
ClicDataCoSupport AI
Features
ClicDataCoSupport AI
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
ClicData
10.0
3 Ratings
20% above category average
CoSupport AI
-
Ratings
Pixel Perfect reports10.01 Ratings00 Ratings
Customizable dashboards10.03 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
ClicData
9.0
3 Ratings
11% above category average
CoSupport AI
-
Ratings
Drill-down analysis8.03 Ratings00 Ratings
Formatting capabilities9.03 Ratings00 Ratings
Report sharing and collaboration10.02 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
ClicData
8.5
3 Ratings
3% above category average
CoSupport AI
-
Ratings
Publish to Web10.02 Ratings00 Ratings
Publish to PDF9.02 Ratings00 Ratings
Report Versioning7.02 Ratings00 Ratings
Report Delivery Scheduling8.01 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
ClicData
8.5
3 Ratings
6% above category average
CoSupport AI
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)10.03 Ratings00 Ratings
Location Analytics / Geographic Visualization7.02 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
ClicData
10.0
2 Ratings
16% above category average
CoSupport AI
-
Ratings
Multi-User Support (named login)10.02 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)10.02 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
ClicData
6.0
2 Ratings
25% below category average
CoSupport AI
-
Ratings
Responsive Design for Web Access7.02 Ratings00 Ratings
Mobile Application1.01 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.02 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
ClicData
10.0
1 Ratings
26% above category average
CoSupport AI
-
Ratings
iFrames10.01 Ratings00 Ratings
Themeable User Interface (UI)10.01 Ratings00 Ratings
Best Alternatives
ClicDataCoSupport AI
Small Businesses
Yellowfin
Yellowfin
Score 8.7 out of 10
LocaliQ
LocaliQ
Score 8.8 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
Enterprises
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Conversica
Conversica
Score 4.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClicDataCoSupport AI
Likelihood to Recommend
10.0
(3 ratings)
10.0
(4 ratings)
Usability
10.0
(1 ratings)
10.0
(2 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ClicDataCoSupport AI
Likelihood to Recommend
ClicData
We used ClicData dashboards in a somewhat unorthodox way: we used "Indicators", or icons within tables to represent data, and the results looked great. The ability to integrate 3rd party HTML into dashboards was valuable (although Clic Data correctly warns that response time may suffer). The ability to start small and release dashboards incrementally suited our needs very well. We also valued the responsive account team getting us quickly pointed in the right direction.
Ben Warren | TrustRadius Reviewer
Ben Warren
Operations Manager Service USA
Read full review
CoSupport AI
well suited: Customer Support, Customer Sevice, reducing ticket processing time, one-click solution for the best ticket responses.
KH
Kevin Hall
Digital Transformation Manager
Read full review
Pros
ClicData
  • Ease of use, I can put together a dashboard in about an hour that is used by daily.
  • Support, their support team is super helpful and always has detailed insight.
  • Connectors, they have a huge number of connectors that allow easy integration of your data sources.
Verified User
Anonymous
Read full review
CoSupport AI
No answers on this topic
Cons
ClicData
  • More widgets.
  • Sometimes it takes a while to refresh.
Verified User
Anonymous
Read full review
CoSupport AI
No answers on this topic
Usability
ClicData
Like I mentioned before, the ease of use means we not only get very quick results and beautiful dashboards in minutes, it means my team is actually using it because they aren't frustrated in the learning curve or wasting time trying to accomplish simple tasks.
Verified User
Anonymous
Read full review
CoSupport AI
The solution is easy to implement. It works automatically. Its efficiency can be evaluated with zero effort.
OZ
Read full review
Support Rating
ClicData
We've only needed support a couple times in the beginning as we were learning the system and how to display our data in interesting ways. Every time we reached out we got very detailed responses and were connected to someone that you could tell was very interested in making sure we were happy with how things were going.
Verified User
Anonymous
Read full review
CoSupport AI
No answers on this topic
Alternatives Considered
ClicData
ClicData was the most flexible. It is cloud-based and even has WebService access. You can publish your data for access from other applications. The sheer number of data connectors is amazing. The ability to not only create dashboards, but you can schedule them to be delivered to specific recipients on a scheduled basis via PDF or a static HTML page.
Ben Warren | TrustRadius Reviewer
Ben Warren
Operations Manager Service USA
Read full review
CoSupport AI
No answers on this topic
Return on Investment
ClicData
  • ClicData was by far the most reasonable cost-wise, and we were able to get ROI within just minutes of using it.
Verified User
Anonymous
Read full review
CoSupport AI
No answers on this topic
ScreenShots

ClicData Screenshots

Screenshot of Screenshot of ClicData's data warehouse where all your company's data is centralized.Screenshot of Some of ClicData's connectors. 250+ data connections are available.Screenshot of Preview of a joint between datasets from two different sources. Do basic or advanced data transformations with ClicData's ETL features.Screenshot of Daily Sales Productivity dashboard exampleScreenshot of Financial KPIs Dashboard example

CoSupport AI Screenshots

Screenshot of CoSupport Customer, which is a fully autonomous AI system designed to handle customer service interactions across any communication channel.Screenshot of CoSupport Customer, offering real-time responses to routine customer queries without human intervention.Screenshot of CoSupport BI, which uses the history of client communication and knows about the support team – who performs well and who is not.Screenshot of CoSupport BI, which knows the problems customers face and suggests statistics that help take the business decisions.Screenshot of the CoSupport Agent tool that sends a response suggestion to customer support agents, allowing them to use a response to a query from an AI agent assistant in just 1.5 seconds.Screenshot of where CoSupport Agent suggests response drafts, ensuring human agent assistance. The final answer is crafted by a human, providing both control and empathy.