ClickLearn vs. Scribe

Even though ClickLearn is quite a handy tool, it takes time to create new records, or more like modifying those to be suitable for use. Also, when I have had questions about ClickLearn and considering that the software is for generating for example manuals, I have struggled with finding solutions to cases from the ClickLearn site. For example how to enable/disable Assistant -functionality. Had two private sessions, with two different support persons, getting two different ways to do things. Not good.

Incentivized

If you need to make any kind of instruction and your programmes are on Chrome you can document any procedure in a matter of minutes, you can then edit it and make extra notes and explain things in more detail. I can't think of any business that could not use this, unless IT block it

• Creating easy-to-follow work instructions.
• Provides different methods of delivery (text, video, try-me).

Incentivized

• It would be nice to take a couple of seconds off screen capture

The layout is easy to follow, when you are looking at their instructions they are very clear and easy to follow, the help section is easy. Once you have learned the control buttons it's very simple. Editing is very easy as you just click on the section, edit what you want. You can delete and copy easily

• Help is received faster.
• New customers created faster - Quoting faster made possible.

Incentivized