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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickMeeting

    Score9.5 out of 10
    N/AClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.

    $25

    per month

    Fin

    Score8.8 out of 10
    N/AFin is an AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale.

    $0.99

    one-time fee per outcome

    Pricing
    ClickMeetingFin
    Editions & Modules
    Live 25
    $25
    up to 25 attendees
    Live 50
    $35
    up to 50 attendees
    Automated 25
    $40
    up to 25 attendees
    Automated 50
    $45
    up to 50 attendees
    Live 100
    $60
    up to 100 attendees
    Automated 100
    $75
    up to 100 attendees
    Live 200
    $119
    up to 200 attendees
    Live 500
    $139
    up to 500 attendees
    Automated 200
    $145
    up to 200 attendees
    Enterprise
    $165
    500 - 5000
    Automated 500
    $179
    up to 500 attendees
    Live 1000
    $239
    up to 1000 attendees
    Automated 1000
    $279
    up to 1000 attendees
    Fin with your current helpdesk
    $0.99
    one-time fee per outcome
    Fin with the Intercom helpdesk
    from $19 + $0.99 per Fin outcome
    per month per seat
    Pro add-on
    from $99
    per month
    Offerings
    Pricing Offerings
    ClickMeetingFin
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDetailed enterprise pricing on demand.90-Day Money-Back Guarantee Fin includes a 90-day money-back guarantee. Customers must use Fin in at least 250 conversations during the first 90 days of their subscription following the trial period. Customers who are not satisfied may request a refund within 90 days of starting their subscription. Eligibility: Available to high-volume customers handling more than 250,000 conversations per month in North America and Europe.
    More Pricing Information
    Features
    ClickMeetingFin
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of ClickMeeting and Fin
    Feature
    ClickMeeting
    9.1
    66 Ratings
    14% above category average
    Fin
    -
    Ratings
    High quality audio9.866 Ratings00 Ratings
    High quality video9.566 Ratings00 Ratings
    Low bandwidth requirements8.859 Ratings00 Ratings
    Mobile support8.355 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of ClickMeeting and Fin
    Feature
    ClickMeeting
    9.5
    65 Ratings
    18% above category average
    Fin
    -
    Ratings
    Desktop sharing9.765 Ratings00 Ratings
    Whiteboards9.456 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ClickMeeting and Fin
    Feature
    ClickMeeting
    9.8
    67 Ratings
    18% above category average
    Fin
    -
    Ratings
    Calendar integration9.853 Ratings00 Ratings
    Meeting initiation9.763 Ratings00 Ratings
    Integrates with social media9.747 Ratings00 Ratings
    Record meetings / events9.965 Ratings00 Ratings
    Slideshows9.760 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ClickMeeting and Fin
    Feature
    ClickMeeting
    9.8
    65 Ratings
    19% above category average
    Fin
    -
    Ratings
    Live chat9.764 Ratings00 Ratings
    Audience polling9.859 Ratings00 Ratings
    Q&A9.960 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of ClickMeeting and Fin
    Feature
    ClickMeeting
    9.5
    62 Ratings
    16% above category average
    Fin
    -
    Ratings
    User authentication9.854 Ratings00 Ratings
    Participant roles & permissions9.862 Ratings00 Ratings
    Confidential attendee list9.056 Ratings00 Ratings
    Best Alternatives
    ClickMeetingFin
    Small Businesses
    Whereby
    Score9.9 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Sprinklr Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickMeetingFin
    Likelihood to Recommend
    9.5
    (67 ratings)
    8.9
    (490 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (21 ratings)
    Usability
    9.4
    (49 ratings)
    8.3
    (398 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.8
    (36 ratings)
    6.4
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.4
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    6.6
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ClickMeetingFin
    Likelihood to Recommend
    ClickMeeting
    ClickMeeting serves a dual purpose within our organization. Firstly, it acts as a reliable platform for hosting staff meetings, enabling effective communication and collaboration among team members. Whether it's for updates, discussions, or brainstorming sessions, ClickMeeting provides the necessary tools for seamless engagement.Secondly, ClickMeeting is instrumental in delivering online courses to our students. It empowers us to create interactive learning experiences regardless of geographical constraints. We can easily share course materials, conduct live or pre-recorded lectures, and facilitate interactive discussions and Q&A sessions. ClickMeeting ensures our students have access to high-quality education and a supportive learning environment.In summary, ClickMeeting is an invaluable tool for both internal staff communications and student-centered online courses. It fosters collaboration, engagement, and knowledge sharing in a flexible and accessible manner, enhancing our overall productivity and educational offerings.
    Read full review
    Fin
    I can't think of anything off the top of my head regarding less appropriate. However, this product is very customizable. I think with some improvement in reporting it could be better, however, I would recommend due to these types of things. I love the knowledge base and creating those help centers. I would say that it is fairly easy to set up, but once you set it up, not really knowing all the things, it's hard to go back and change, so it would be nice to have an overall idea of guidance prior to the original setup that can just be improved over time.
    Incentivized
    Read full review
    Pros
    ClickMeeting
    • ClickMeeting is user-friendly, the admin and user panel is simple, intuitive!
    • When conducting training, you can use default settings such as edu mode and it saves time, I don't have to worry if I'm sure I've muted everyone and if I'm the only one visible.
    • ClickMeeting is also integrated with the Moodle e-learning platform, so it's a great support in organizing blended-learning processes.
    Read full review
    Fin
    • The AI agent can answer our users' questions accurately based on the information available in our Help Center.
    • Ability to set up workflows and procedures helps our team automate repetitive tasks.
    • The inbox layout is clean and easy to navigate, and we can set views to suit our preferences.
    Incentivized
    Read full review
    Cons
    ClickMeeting
    • Individual Audio Controls. I'd love to be able to adjust the audio for each of the presenters within the platform, as the host. Not all presenters are tech savvy and sometimes don't know how to adjust this themselves.
    • Additional Saved Color Schemes. I'd love to be able to create/save multiple custom color schemes that I can use for various events instead of a single one.
    Incentivized
    Read full review
    Fin
    • I wish I could pull reports on the conversations that have been closed.
    • I wish I could tag fin categories in addition to our live help desk conversations so I can get a good read on the types of questions users are asking.
    Incentivized
    Read full review
    Likelihood to Renew
    ClickMeeting
    No answers on this topic
    Fin
    We have been and will be continuing our journey with Intercom and nothing too concerning has happened that I have experienced or heard of that has us on the edge yet. If it ever happens it will be something along the lines of "Outgrowing" the use of need of the platform.
    Incentivized
    Read full review
    Usability
    ClickMeeting
    ClickMeeting's overall usability is commendably excellent. Its intuitive, user-friendly interface makes it remarkably easy for users of all skill levels to navigate. The platform delivers a seamless, streamlined experience from setting up meetings to engaging with participants. Despite some advanced features having a slight learning curve, the platform remains user-friendly, efficient, and reliable.
    Incentivized
    Read full review
    Fin
    Intuitive is a very accurate descriptor. Features do not seem to be hidden by poor UI. Things are usually where you would expect them to be, and the UI has been designed to make it pleasant to work within the platform. The platform also scales really well. Both small and large organizations can achieve a great return on investment by using it.
    Read full review
    Reliability and Availability
    ClickMeeting
    No answers on this topic
    Fin
    always there
    Incentivized
    Read full review
    Performance
    ClickMeeting
    No answers on this topic
    Fin
    Fin is super quick and top notch.
    Incentivized
    Read full review
    Support Rating
    ClickMeeting
    It takes a bit of time to get to grips with the platform at first, but it's short and there is an online help chat available. People on the chat are very helpful and available for a long time - also on weekends, which greatly improves work. Really very good support.
    Read full review
    Fin
    I can get help by asking Fin questions about itself. It answers accurately, citing its own Help Center resources with visuals. It can reason and dialogue well. But when it comes to getting human support for Fin, it is not as quick. It can sometimes take a few days. They are polite and well-meaning. Some things aren't their fault (product limitations), but there was one occasion where something took a long time to resolve with lots of back and forth but it was I who found out the error in the end that they missed, so they didn't really help resolve it.
    Incentivized
    Read full review
    Online Training
    ClickMeeting
    No answers on this topic
    Fin
    It was great. We were able to walk through step by step and get our questions answered along the way.
    Incentivized
    Read full review
    Implementation Rating
    ClickMeeting
    It was very simple.
    Read full review
    Fin
    The implementation was surprisingly easy but we are having to adapt from our old process to work well with Intercom.
    Incentivized
    Read full review
    Alternatives Considered
    ClickMeeting
    - does not require installation - clear interface - fast chat technical support - available in Polish language - provides a stable connection - it allows us to share presentations - we can also record the meeting - the process of creating the meeting is quick and easy also for beginners
    Read full review
    Fin
    Fin far surpasses these other options in platform features and capabilities. Fin allows for side-by-side use by both the Marketing and Support teams, while none of the other similar products did that well. Most platforms are designed for one or the other, not both.
    Read full review
    Scalability
    ClickMeeting
    No answers on this topic
    Fin
    The product is very scalable and has helped us scale our user base and onboard 10x the users in just one month. We couldn't have done it without Fin
    Incentivized
    Read full review
    Return on Investment
    ClickMeeting
    • ClickMeeting has had a very positive impact on our organization’s objectives. It allows us to run open training sessions and webinars for participants from multiple organizations, reaching more people without the need for travel or large venues. The platform’s reliability and ease of use help us deliver high-quality training efficiently.
    Read full review
    Fin
    • New role opportunities — Using the “Fin-first” approach has reduced the workload for our Tier 1 team, giving them more time to focus on their own career growth. It’s also opened the door to a dedicated, AI-focused role, where a team member regularly reviews Fin’s answers and makes updates to help it perform even better.
    • Enabling Fin has also reduced our response time and allowed us to meet SLA's.
    Incentivized
    Read full review
    ScreenShots

    ClickMeeting Screenshots

    Screenshot of Whiteboard featureScreenshot of Presentation featureScreenshot of Responsive designScreenshot of Webinar roomScreenshot of Webinar room 2Screenshot of Webinar room 3

    Fin Screenshots

    Screenshot of Fin handling a complex query. Fin can securely retrieve data and take action in external systems like Shopify, Stripe, and Salesforce.Screenshot of Fin works across phone, email, chat, Slack, and more so every customer receives accurate, personalized responses, wherever they reach out.Screenshot of Procedures to train Fin to handle queries with multiple steps, business logic and third-party systems from start to finish. Natural language instructions can be combined with deterministic controls to create powerful Procedures that follow exact rules when needed.Screenshot of AI powered Insights and QA products, proactively showing you dominant and emergent trends and topics in your customer experience, as well as one-click recommendations to set live and immediately improve Fin's performance.Screenshot of Fin Operator. It spots problems, finds opportunities to improve, and acts on them, for example tuning Fin, keeping knowledge current, and scaling automation as business needs changes.Screenshot of the interface to customize Fin's tone of voice, teach it support knowledge and policies, and configure how it handles complex tasks in over 45 languages.