Amazing platform - ClickMeeting
May 12, 2023

Amazing platform - ClickMeeting

Kacper Raciborski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ClickWebinar500

Overall Satisfaction with ClickMeeting

In our non-profit organization, ClickMeeting serves as a primary tool for hosting virtual meetings, training sessions, webinars, and online events. It has become an essential part of our operations, connecting us with our team members, volunteers, donors, and beneficiaries, regardless of their geographical locations. Our use of ClickMeeting is quite extensive. We use it for regular internal team meetings, training sessions for our volunteers, webinars to educate the public about our cause, and large virtual events to engage with our donors and beneficiaries. We also use the "Event Management" feature to plan, schedule, and execute these events seamlessly. The "File Sharing" feature comes in handy for sharing relevant materials during these sessions.In essence, ClickMeeting has enabled us to improve our reach, efficiency, and engagement, making it an indispensable tool in our organization.

Pros

  • User-Friendly Interface
  • Robust Engagement Tools
  • Screen Sharing and Presentation Tools
  • Event Management

Cons

  • Customization Options
  • Integration Guides
  • Video Quality
  • ClickMeeting has amplified our outreach, enabled cost-effective communication, and enhanced audience engagement, contributing significantly to our mission as a non-profit organization.
  • Occasional technical issues and the learning curve associated with some advanced features may have slightly impacted efficiency.
  • Overall, the ROI has been predominantly positive as ClickMeeting has streamlined our operations and broadened our reach, outweighing the minor drawbacks.
While Google Meet is a reliable platform for simple meetings, ClickMeeting offers a more comprehensive set of features tailored for webinars and large-scale events. These include advanced event management, interactive engagement tools like polls and Q&As, and seamless screen sharing, making it a more versatile choice for diverse communication needs.

Do you think ClickMeeting delivers good value for the price?

Yes

Are you happy with ClickMeeting's feature set?

Yes

Did ClickMeeting live up to sales and marketing promises?

Yes

Did implementation of ClickMeeting go as expected?

Yes

Would you buy ClickMeeting again?

Yes

ClickMeeting is highly suitable for large-scale webinars, remote training sessions, team meetings, and non-profit outreach events due to its robust features and user-friendly interface. However, for small team meetings or highly interactive workshops, a simpler or more specialized platform might be preferable. Also, its performance could be impacted in areas with limited or unstable internet connections. Overall, it's an excellent tool for remote communication and collaboration, but its suitability may depend on the specific needs and circumstances.

ClickMeeting Feature Ratings

High quality audio
9
High quality video
8
Low bandwidth requirements
8
Mobile support
9
Desktop sharing
9
Whiteboards
9
Calendar integration
9
Meeting initiation
9
Integrates with social media
9
Record meetings / events
9
Slideshows
9
Live chat
9
Audience polling
9
Q&A
9
User authentication
10
Participant roles & permissions
9
Confidential attendee list
10

ClickMeeting Support

ClickMeeting's support is notably responsive and helpful. From resolving technical issues to providing guidance on feature utilization, the support team has been timely and effective. Multiple channels of support, including email, live chat, and an extensive knowledge base, offer convenience and reassurance to users. Overall, ClickMeeting's customer support is commendable and reliable.

Using ClickMeeting

ClickMeeting's overall usability is commendably excellent. Its intuitive, user-friendly interface makes it remarkably easy for users of all skill levels to navigate. The platform delivers a seamless, streamlined experience from setting up meetings to engaging with participants. Despite some advanced features having a slight learning curve, the platform remains user-friendly, efficient, and reliable.

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