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ClickMeeting - better webinars, better support, better [insert name of your organisation]
January 12, 2023

ClickMeeting - better webinars, better support, better [insert name of your organisation]

Jakub Dąbroś | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ClickMeeting25

Overall Satisfaction with ClickMeeting

We created a series of webinars targeting young, innovative minds in country. It lasted almost two months and gathered over 350 participants. It was very important to us that everyone could comfortably write their questions/opinions during the webinar, and Q&A function exceeded our expectations. With the end of this project we are currently planning new webinars and workshops that will educate the youth.
  • Q&A
  • Large group meetings
  • Interactive presentations
  • Better webinar invitations (anti-spam filters)
  • Over 350 participants - we thought maximum was around 100

Do you think ClickMeeting delivers good value for the price?

Yes

Are you happy with ClickMeeting's feature set?

Yes

Did ClickMeeting live up to sales and marketing promises?

Yes

Did implementation of ClickMeeting go as expected?

Yes

Would you buy ClickMeeting again?

Yes

Creating webinars that need to be interactive and user-friendly. Our go to was: maximise the engagement and create space to speaking-up what's on their minds. Thanks to ClickMeeting we achieved those targets, and our participants were satisfied with the overall organisation of the event. In next step we will create smaller, but more "workshop-y" events, and we believe the platform will do great in new (for us) scenario.

ClickMeeting Feature Ratings

9.8
High quality audio
10
High quality video
10
Low bandwidth requirements
9
Mobile support
10
10.0
Desktop sharing
10
Whiteboards
Not Rated
10.0
Calendar integration
10
Meeting initiation
10
Integrates with social media
10
Record meetings / events
10
Slideshows
10
10.0
Live chat
10
Audience polling
Not Rated
Q&A
10
10.0
User authentication
10
Participant roles & permissions
10
Confidential attendee list
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Using ClickMeeting

9 - Project Coordinators, Management
1 - We do not think it requires special skills - platform is intuitive.
  • Webinars
  • Workshops
  • Interactive meetings
  • More workshops
  • More webinars
  • Meetings with our team

Evaluating ClickMeeting and Competitors

  • Price
  • Product Features
  • Product Usability
We would not change it.

ClickMeeting Implementation

ClickMeeting Support

As I said before - great people, very helpful and open-minded. We are very happy with the support.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We did not. We have our contact person who helps us.
Before our first webinar - the team helped us with the main functions.

Using ClickMeeting

We thought finding the right platform for our webinars would take at least a month. The whole process with ClickMeeting lasted around 3 days. Apart from the platform, we also gained a person who is with us every step of the way and helps us if something is unclear. We are very happy with offered functions and possibilities of integration (we will test them in the upcoming year).
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Q&A
  • Sharing screen
  • Participants engagement
  • None
Yes, but I don't use it