TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickPost

    Score7.5 out of 10
    N/AClickPost is an AI logistics automation and post-purchase platform used by 600+ ecommerce and D2C brands across India, the US, and other markets. One dashboard and one API connect brands to 700+ carriers, and data from 5 billion+ shipments helps teams choose the right carrier, predict delivery dates, and catch delivery issues before they reach the customer. After checkout, shoppers get branded tracking, personalized notifications, order edits, and exchange-first returns. Behind the…N/A

    Happy Returns

    Score10 out of 10
    N/AHappy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…N/A
    Pricing
    ClickPostHappy Returns
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClickPostHappy Returns
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    ClickPostHappy Returns
    Likelihood to Recommend
    8.8
    (4 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ClickPostHappy Returns
    Likelihood to Recommend
    ClickPost
    When it comes to various shipments to be dispatched to multiple locations, it is always very difficult to rely on people that expertise is minimum in the process, every company works for profits so it's better to use a platform that decides best as per your needs and provides very options.
    Incentivized
    Read full review
    Happy Returns
    Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.
    Incentivized
    Read full review
    Pros
    ClickPost
    • It's really easy to add/delete courier partners. Consumer communication is seamless as well.
    • The reliability because it is super fast & super simple at the same time. Decreases the time to market.
    • The courier allocation rules/recommendation rules - are smarter and more flexible than any other I have used in the market so far.
    Incentivized
    Read full review
    Happy Returns
    • Makes the return process easy for customers
    • It's easy for our customer service team to manager
    • Has a seamless Shopify integration
    Incentivized
    Read full review
    Cons
    ClickPost
    • The software freezes from time to time.
    • None other
    Incentivized
    Read full review
    Happy Returns
    • Currently there is no API to GET or POST data
    Incentivized
    Read full review
    Alternatives Considered
    ClickPost
    ClickPost in my observation is far better than Easyship. With the latter we faced a lot of issues such as improper courier tracking, no customer support, no explanations and the likes whereas with ClickPost these problems are completely gone with live courier tracking, allocation and management. So in summation ClickPost is a good solution for courier management.
    Incentivized
    Read full review
    Happy Returns
    We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
    Incentivized
    Read full review
    Return on Investment
    ClickPost
    • Shipping is the biggest crunch now a days and cheap available options with swift services is a dream for any business and ClickPost is making it possible
    Incentivized
    Read full review
    Happy Returns
    • We have seen an increase in customer retention
    • Customer service spends less time servicing return issues
    Incentivized
    Read full review
    ScreenShots

    ClickPost Screenshots

    Product screenshotScreenshot of behavior based product suggestions to encourage upsells.Screenshot of the interface to set thresholds. AI segments customers on purchase behavior.Screenshot of the self-serve returns portal for a seamless customer experience.Screenshot of how ClickPost encourages easy exchanges with personalized offers.

    Happy Returns Screenshots

    Screenshot of Make returns beautiful for your business, shoppers, and the planet with returns software and reverse logistics.Screenshot of Reduce costs and retain revenue with returns software and reverse logistics