TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickTime

    Score9 out of 10
    N/AClickTime is a time tracking platform from the company of the same name in San Francisco, California that may include expense tracking and light project management capabilities via modules and add-ons.N/A

    Leap

    Score8.3 out of 10
    N/AFounded in 2016, Leap is subscription-based software for home service contractors that automates steps in the sales process from estimating, proposals, and contracts to financing, payment capture, and e-signatures.

    $49

    per month per user

    Pricing
    ClickTimeLeap
    Editions & Modules
    No answers on this topic
    Pro
    $49
    per month per user
    Premium
    $99
    per month per user
    Enterprise
    $125
    per month per user
    Offerings
    Pricing Offerings
    ClickTimeLeap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ClickTimeLeap
    Small Businesses
    Time Doctor
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    No answers on this topic
    Enterprises
    TimeCamp
    Score7.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickTimeLeap
    Likelihood to Recommend
    9.6
    (6 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClickTimeLeap
    Likelihood to Recommend
    ClickTime
    We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
    Incentivized
    Read full review
    Leap
    Leap (formerly JobProgress) helped us automate and simply our processes. We chose it over competitors because we were able to customize it to the different service offerings we provided - other platforms seem to be designed for one type of service or another making them problematic. We were able to reduce the number of software providers we use and integrate others that we were using separately. It is designed well to track [potential] jobs, but it does not work well for tracking business development opportunities.
    Incentivized
    Read full review
    Pros
    ClickTime
    • Easy to use once you get the hang of it.
    • Many useful features in one place.
    • Many options available when needing to drill-down in detail or analyze time categories.
    Incentivized
    Read full review
    Leap
    • Providing proposal viewing
    • Allowing clients to accept proposal terms electronically
    • Tracking project progress and payment status
    Incentivized
    Read full review
    Cons
    ClickTime
    • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
    • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
    • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.
    Incentivized
    Read full review
    Leap
    • Reporting
    • Deadlines on updates
    • Lists populate differently (e.g., alphabetical vs. order they were created)
    Incentivized
    Read full review
    Usability
    ClickTime
    No answers on this topic
    Leap
    Had to reach out to support several times because interface is not intuitive and help files are sparse
    Incentivized
    Read full review
    Support Rating
    ClickTime
    We have had a good response from ClickTime when we have needed to ask questions.
    Incentivized
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    Leap
    No answers on this topic
    Alternatives Considered
    ClickTime
    ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
    Incentivized
    Read full review
    Leap
    We evaluated close to ten other platforms including Dataforma, Job Nimbus, AccuLynx, Propeller, FCS, etc., but chose Leap (formerly JobProgress) because of the flexibility it offered - customize our service offerings and how jobs flow through our process, automation through the process, integration with other vendors, and ease of use for the office and field.
    Incentivized
    Read full review
    Return on Investment
    ClickTime
    • Allows us to bill 100% of time spent on each job
    • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
    • Takes very little time to manage and enter time
    Incentivized
    Read full review
    Leap
    • Multiple staff can access system in office and in the field
    • Can measure project profitability
    • Track follow up with prospective and current clients
    Incentivized
    Read full review
    ScreenShots