What users are saying about
12 Ratings
3 Ratings
12 Ratings
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Score 7 out of 100
3 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

ClickTime

We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
Matt Rychener | TrustRadius Reviewer

Neat

If you need a program to keep all of your receipts in one place and have the ability to report on them, then Neat is the program you want. Also, if you want to get rid of all the business cards you have laying around but keep the contact info, Neat is the program you need.
Roxanne Jacobs | TrustRadius Reviewer

Pros

ClickTime

  • Easy to use once you get the hang of it.
  • Many useful features in one place.
  • Many options available when needing to drill-down in detail or analyze time categories.
Anonymous | TrustRadius Reviewer

Neat

  • Neat keeps all of your charge card receipts in one place.
  • Neat makes it easy to do your monthly breakdown of charges into categories.
Roxanne Jacobs | TrustRadius Reviewer

Cons

ClickTime

  • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
  • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
  • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.
Anonymous | TrustRadius Reviewer

Neat

  • Wish it had the ability to edit business cards, i.e. lighten dark ones.
  • Wish you could scan 2 pages into one receipt - to include backup.
Roxanne Jacobs | TrustRadius Reviewer

Support Rating

ClickTime

ClickTime 9.0
Based on 1 answer
We have had a good response from ClickTime when we have needed to ask questions.
Matt Rychener | TrustRadius Reviewer

Neat

Neat 10.0
Based on 2 answers
The best support is not having to use support... and I have NOT had to use Neat support!
Roxanne Jacobs | TrustRadius Reviewer

Alternatives Considered

ClickTime

ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
Anonymous | TrustRadius Reviewer

Neat

No answers on this topic

Return on Investment

ClickTime

  • Allows us to bill 100% of time spent on each job
  • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
  • Takes very little time to manage and enter time
Matthew Jackson | TrustRadius Reviewer

Neat

  • Saves a lot of time by having digitized business cards.
  • Saves time categorizing charge card receipts at the end of the month.
Roxanne Jacobs | TrustRadius Reviewer

Pricing Details

ClickTime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Neat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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