Client Chat Live vs. Intercom
Client Chat Live vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Client Chat Live | N/A | Client Chat Live is a live chat tool from the Austin-based company of the same name. | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
Client Chat Live | Intercom | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Client Chat Live | Intercom | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Client Chat Live | Intercom | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Client Chat Live | Intercom | |
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Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Client Chat Live | Intercom | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (263 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (171 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Client Chat Live | Intercom | |
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Likelihood to Recommend | Client Chat Live No answers on this topic | Intercom |
Pros | Client Chat Live No answers on this topic | Intercom |
Cons | Client Chat Live No answers on this topic | Intercom |
Likelihood to Renew | Client Chat Live No answers on this topic | Intercom |
Usability | Client Chat Live No answers on this topic | Intercom |
Reliability and Availability | Client Chat Live No answers on this topic | Intercom |
Performance | Client Chat Live No answers on this topic | Intercom |
Support Rating | Client Chat Live No answers on this topic | Intercom |
Online Training | Client Chat Live No answers on this topic | Intercom |
Implementation Rating | Client Chat Live No answers on this topic | Intercom |
Alternatives Considered | Client Chat Live No answers on this topic | Intercom |
Return on Investment | Client Chat Live No answers on this topic | Intercom |
ScreenShots | Intercom Screenshots |