Client Dispute Manager vs. OnRamp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Client Dispute Manager
Score 0.0 out of 10
N/A
N/AN/A
OnRamp
Score 8.5 out of 10
N/A
OnRamp is customer onboarding experience software that aims to make white-glove onboarding and implementation possible at any scale. Their customer-led onboarding solution helps B2B businesses deliver better onboarding experiences, keep customers engaged, and ramp up customer value without ramping up resources or project management busywork.
$7,164
per year 3 users
Pricing
Client Dispute ManagerOnRamp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Client Dispute ManagerOnRamp
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
User Ratings
Client Dispute ManagerOnRamp
Likelihood to Recommend
-
(0 ratings)
8.5
(2 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
Client Dispute ManagerOnRamp
Likelihood to Recommend
MC-Credit Solution
No answers on this topic
OnRamp Technology, Inc.
Requesting and collating customer data and submissions is awesome - they see exactly what we need and can work through in their own time. This has been a game changer for us. the timeline is awesome too. it is less appropriate for managing ad hoc tasks internally
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Pros
MC-Credit Solution
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OnRamp Technology, Inc.
  • Accountability of certain tasks
  • breaking down what is needed for each task
  • Being able to submit forms or ask for certain information
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Cons
MC-Credit Solution
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OnRamp Technology, Inc.
  • Full management overview of all active projects in a Kansan style board would be good
  • Tracking internal ad hoc tasks for projects like customer reported bugs or features, would be great to have follow up targets and better ways to track allocations for these
  • Better way to return to a task overview after editing sub-task builders (at the moment it returns to the list and not the specific task or module)
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Usability
MC-Credit Solution
No answers on this topic
OnRamp Technology, Inc.
It is very easy and great to use. I love how customizable it is and I can structure it for specific clients while also keeping a specifc theme
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Alternatives Considered
MC-Credit Solution
No answers on this topic
OnRamp Technology, Inc.
All of the others are internal only (or at least the features I have tried), and the key value for us with OnRamp is the customer facing portal. the internal project management and task tracking could be better when compared to other platforms - I probably still have a preference for Wrike or Asana personally for internal items
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Return on Investment
MC-Credit Solution
No answers on this topic
OnRamp Technology, Inc.
  • A great way to keep track of all onboarded clients
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ScreenShots