ClientSuccess vs. Elevio by Dixa
ClientSuccess vs. Elevio by Dixa
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ClientSuccess | N/A | ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business. | N/A | |
Elevio by Dixa | N/A | The Elevio knowledge platform, now from Dixa (acquired February 2021) is designed to intelligently deliver contextual content to customers. Elevio acts as a 24/7 automated support team, intelligently delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets. Elevio uses data to help constantly improve the company's products and documentations, designed to allow the user to leave no customer behind. | N/A |
ClientSuccess | Elevio by Dixa | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ClientSuccess | Elevio by Dixa | |
---|---|---|
Top Pros |
| No answers on this topic |
Top Cons |
| No answers on this topic |
ClientSuccess | Elevio by Dixa | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Security |
| ||||||||||||||||||||||||
Platform & Infrastructure |
| ||||||||||||||||||||||||
Customer Data Extraction / Integration |
| ||||||||||||||||||||||||
Customer Success Management |
| ||||||||||||||||||||||||
CSM Reporting & Analytics |
|
ClientSuccess | Elevio by Dixa | |
---|---|---|
Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ClientSuccess | Elevio by Dixa | |
---|---|---|
Likelihood to Recommend | 7.6 (18 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
ClientSuccess | Elevio by Dixa | |
---|---|---|
Likelihood to Recommend | ClientSuccess | Dixa No answers on this topic |
Pros | ClientSuccess | Dixa No answers on this topic |
Cons | ClientSuccess | Dixa No answers on this topic |
Support Rating | ClientSuccess | Dixa No answers on this topic |
Alternatives Considered | ClientSuccess | Dixa No answers on this topic |
Return on Investment | ClientSuccess | Dixa No answers on this topic |
ScreenShots | Elevio by Dixa Screenshots |