TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClinicSense

    Score10 out of 10
    N/AClinicSense is a business management platform specifically for massage businesses, providing SOAP notes and customizable heath forms, online scheduling and appointment booking, invoicing customer / patient reminders, and no-show guard (with fee collection), as well as some marketing and loyalty features (e.g. gift cards, etc.).

    $29

    per month

    Cratejoy

    Score10 out of 10
    N/ACratejoy is an online subscription billing solution that provides clients with features such as a website builder to create a subscription store, flexible product options, customer accounts, and inventory management. In addition to the traditional subscription billing and eCommerce features, Cratejoy also provides search engine optimization, email and social media marketing, and robust diverse analytics reporting.N/A
    Pricing
    ClinicSenseCratejoy
    Editions & Modules
    Basic
    $29
    per month 1 practitioner
    Grow
    $59
    per month up to 5 practitioners
    Pro
    $99
    per month up to 10 practitioners
    No answers on this topic
    Offerings
    Pricing Offerings
    ClinicSenseCratejoy
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ClinicSenseCratejoy
    Small Businesses
    No answers on this topic
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Chargebee
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClinicSenseCratejoy
    Likelihood to Recommend
    10.0
    (1 ratings)
    1.2
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ClinicSenseCratejoy
    Likelihood to Recommend
    ClinicSense
    ClinicSense is best suited for any practitioner, either working in a workplace setting, or any self employed practitioner who charts clients and provides scheduling online. It's less appropriate for others in the health industry that don't have applicable charts (personal trainers, nutritionists) and / or have minimal client interactions
    Incentivized
    Read full review
    Cratejoy
    I will not recommend Cratejoy to anyone I know because I had a very poor experience with them. Initially, in my research, I had contacted Cratejoy to understand their platform more. I was led to believe that selling on their 'marketplace' would allow me to take advantage of a lower selling fee. We discussed how I would set up my shop and they assured me that it was done correctly so I would pay the lower amount. It took me over a year to realize I was paying the higher fee, which is about 10 times higher than the lower one. Fees are not listed anywhere in the Cratejoy administrative panels. They are not being emailed and there is no information about them anywhere UNLESS you think to go into your payment processor and look at individual transactions. Clearly, it's my responsibility to look at these things and see why the math is not adding up. However, at the time I signed up this information was not clear and I was given incorrect answers to my questions. I was operating on an assumption that took me a long time to realize and ended up costing me thousands in fees.
    Incentivized
    Read full review
    Pros
    ClinicSense
    • Client charts are detailed, visual & easy to navigate
    • Customization is simple to use, allowing the program to feel more aligned
    • Provided templates for client charts are plentiful and simple to use
    Incentivized
    Read full review
    Cratejoy
    • Markets your boxes in their marketplace
    • Sets up shipping so it's easier and cheaper
    • Helps get your online subscription boxes started
    Incentivized
    Read full review
    Cons
    ClinicSense
    • It would be great for ClinicSense to appeal to a wider range of users (ie Nutritionists, Personal Trainers etc)
    Incentivized
    Read full review
    Cratejoy
    • Fees
    • Transparency
    • Customer service
    Incentivized
    Read full review
    Support Rating
    ClinicSense
    No answers on this topic
    Cratejoy
    Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!
    Incentivized
    Read full review
    Alternatives Considered
    ClinicSense
    ClinicSense is more geared toward Massage Therapists (in my opinion), whereas Jane targets a variety of practitioners.
    Incentivized
    Read full review
    Cratejoy
    Cratejoy streamlines the process so there's less to figure out on your own.
    Incentivized
    Read full review
    Return on Investment
    ClinicSense
    • ROI is immeasureable. I'm certain clients wouldn't book without such a seamless process of online booking with automatic emails & confirmations. It's a huge time saver by inputting charts, finding information and checking schedules. I cannot imagine running my practice without this
    Incentivized
    Read full review
    Cratejoy
    • Lots of sales!
    • 10% commission paid to them
    Incentivized
    Read full review
    ScreenShots