Clio vs. Intapp Time

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clio
Score 8.0 out of 10
N/A
Clio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.
$49
per month
Intapp Time
Score 10.0 out of 10
N/A
Intapp in Palo Alto offers Intapp Time, a legal billing application focusing on managing alternate fee structures and rich information for analysis and optimization.N/A
Pricing
ClioIntapp Time
Editions & Modules
EasyStart
$49
per user/per month
Clio Grow
$59
per user/per month
Essentials
$89
per month per user
Advanced
$129
per month per user
Complete
$159
per month per user
No answers on this topic
Offerings
Pricing Offerings
ClioIntapp Time
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.
More Pricing Information
Community Pulse
ClioIntapp Time
Best Alternatives
ClioIntapp Time
Small Businesses

No answers on this topic

Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies

No answers on this topic

TimeClock Plus
TimeClock Plus
Score 9.5 out of 10
Enterprises

No answers on this topic

Zoho People
Zoho People
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClioIntapp Time
Likelihood to Recommend
6.9
(27 ratings)
7.3
(3 ratings)
Usability
7.3
(5 ratings)
-
(0 ratings)
Support Rating
6.4
(4 ratings)
-
(0 ratings)
User Testimonials
ClioIntapp Time
Likelihood to Recommend
Clio
Clio allows our law firm to track all aspects of a matter, such as documents, emails, time entries, tasks, and notes, in one place. This is ideal for our mid-sized law firm, which handles general litigation, personal injury, and family law. A feature we appreciate is the client portal's secure way to share updates, documents, and invoices.
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Intapp
Time recording and time entry are such a massive and universal pain point for all timekeepers. All timekeepers perform this task on an almost daily basis. Anything that speeds up or eases that task is worth its weight in gold. Even if a timekeeper is working on a project that is billed on a fixed fee we still need accurate time entries to ensure that we are meeting our own profitability objectives.
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Pros
Clio
  • Provides an interface with NextChapter Bankruptcy.
  • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
  • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
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Intapp
  • Timers: IntApp Time's timer functions are well thought out and meet the esoteric needs of different timekeeper's styles
  • Integration: IntApp Time integrates well with our accounting systems.
  • IntApp Time has been a reliable application for us.
  • Users perfer the IntApp Time interface to other products.
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Cons
Clio
  • Document management. It's still far easier for me to create Word templates and just use Word.
  • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
  • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
  • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
  • Case notes. This feature may be useful for high-volume practices, but I never use it.
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Intapp
  • Interface could be updated (appears outdated)
  • Having multiple timers open in one screen to start and stop projects fluidly
  • Better mobile app time keeping
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Likelihood to Renew
Clio
We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
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Intapp
No answers on this topic
Usability
Clio
Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
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Intapp
No answers on this topic
Support Rating
Clio
When I contact them, I am told that the person who can help me cannot be reached but that I should call back. When I call, I cannot get ahold of anyone who can help. Sales/support does not respond to my emails. Maybe if you are part of a large firm they treat you differently.
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Intapp
No answers on this topic
Alternatives Considered
Clio
We did not use any other practice management software, but I did evaluate Rocket Matter as a potential alternative. Rocket Matter does not have the same robust intake software that Clio Grow does and therefore it was not even a plausible alternative for us to implement. Clio is constantly updating and evolving based on feedback from users and that makes it the kind of program that can grow with your business needs.
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Intapp
There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on top. Element 55 seemed have a bit of a clunky interface when I last looked. Aderant Found Time seemed like a limited success at copying Intapp Time; the software itself seemed a little burdensome, both on the client and the back end.
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Return on Investment
Clio
  • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
  • More accessible from more places. I was able to continue working during a two week trip to the beach.
  • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
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Intapp
  • Obviously, time capture for billing is a vital function. At this time we believe IntApp Time is best of the breed in this regard, though competition is coming.
  • Recording timekeeping is something all timekeepers hate. IntApp time doesn't do as much as it potentially could to ease this pain, using predictive algorithms for example.
  • For timekeepers who are diligent, IntApp time provides all the tools necessary to record and closely manage worked time, its primary functionality.
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ScreenShots