CloudBlue PSA vs. Digital.ai Agility

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudBlue PSA
Score 9.3 out of 10
Small Businesses (1-50 employees)
CloudBlue PSA (formerly HarmonyPSA) provides full visibility of projects, customers and profitability in a single pane of glass, along with automation of sales, finance and operational processes. Ingram Micro acquired Harmony Business Systems and HarmonyPSA in April 2021.
$65
per month (billed annually)
Digital.ai Agility
Score 6.2 out of 10
N/A
Digital.ai Agility (formerly VersionOne) helps organizations harness the power of their people’s knowledge, processes, and technology to build agile practices that scale across the enterprise. Its capabilities enable organizations to align products and investments with strategic business goals by coordinating planning, tracking, and reporting work across large distributed companies. Digital.ai Agility connects business strategy with team execution, providing a unified view at all levels,…N/A
Pricing
CloudBlue PSADigital.ai Agility
Editions & Modules
Annual SaaS
$65.00
per month (billed annually)
Monthly SaaS
Contact Sales
Annual On-Premise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
CloudBlue PSADigital.ai Agility
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
CloudBlue PSADigital.ai Agility
Project Management
Comparison of Project Management features of Product A and Product B
CloudBlue PSA
-
Ratings
Digital.ai Agility
6.3
1 Ratings
15% below category average
Task Management00 Ratings10.01 Ratings
Support for Agile Methodology00 Ratings10.01 Ratings
Document Management00 Ratings3.01 Ratings
Email integration00 Ratings2.01 Ratings
Mobile Access00 Ratings5.01 Ratings
Search00 Ratings8.01 Ratings
Agile Development
Comparison of Agile Development features of Product A and Product B
CloudBlue PSA
-
Ratings
Digital.ai Agility
8.5
1 Ratings
12% above category average
Velocity Calculation00 Ratings10.01 Ratings
Dependencies and Blockers00 Ratings7.01 Ratings
Best Alternatives
CloudBlue PSADigital.ai Agility
Small Businesses
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Score 8.8 out of 10
GitLab
GitLab
Score 8.9 out of 10
Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
ProductPlan
ProductPlan
Score 9.5 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
GitLab
GitLab
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudBlue PSADigital.ai Agility
Likelihood to Recommend
10.0
(1 ratings)
9.0
(9 ratings)
Support Rating
-
(0 ratings)
9.2
(2 ratings)
User Testimonials
CloudBlue PSADigital.ai Agility
Likelihood to Recommend
Ingram Micro
For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
Read full review
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Scenarios where it works well: 1) Retros can be very well facilitated & notes/action items
can be captured against the sprint. 2) Product Owner can effectively track the story
progress with all the test-cases, design etc. 3) Being good scaling support, it provides good visibility
across multiple teams, programs and agile portfolios, providing a centralized
environment where all our stakeholders can easily work together regardless of location. 4) It provides easy tracking all of your epics,
stories, themes, defects, tasks, tests and issues 5) I like its intuitive UI as for moving stories
around, burning hours. 6) It allows top leadership to visualize
and report their strategic plans, giving all stakeholders the relevant data
that they need to stay dedicated to the project priorities. 7) It can be easily integrated with slack
so for few teams we used slack for collaboration Scenarios where it did not work well: 1) Test Management need improvement in
terms of tracking tests, team had hard time tracking regression test cases. 2) Version one comes with lot of features like
Rally but here we don’t get customizations which is there in Jira where from workflow
to issue everything can be customized based on your team/program/portfolio
requirements. 3) Lot of navigation to access basic
stuff. Example I want to go to bug attachment , there are lt of clicks &
navigation need to do which should be pretty straightforward I feel.
Read full review
Pros
Ingram Micro
  • The help desk ticket system is robust and modern.
  • Billing & invoicing from Harmony meets all our needs and is easy to use.
  • Project management and scheduling features help us stay organized and on schedule.
Read full review
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
  • Automated saving of changes, no records can be lost because all items are saved in real-time.
  • The watch function, optional but beneficial when managing multiple teams or projects.
Read full review
Cons
Ingram Micro
  • Training resources are still a work in progress.
  • As a software engineer, I'd like to see a more extensive API
Read full review
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
  • Although Digital.ai Agility supports customizations, they can be somewhat cumbersome to set up and maintain
  • The Analytics engine's user experience for digging into the data does not have the same feel as the rest of the system and, as a result, can be hard to work with
Read full review
Support Rating
Ingram Micro
No answers on this topic
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
VersionOne provides outstanding training. They have Product Owner training that I recommend every Product Owner attend. They have scrum master training and other agile training that was well worth the money paid because it made the teams more productive. And the support for the tool is incredible. These people live and breathe Agile and are evangelists and enthusiasts.
Read full review
Alternatives Considered
Ingram Micro
Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
Read full review
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
JIRA appears to be more extensible with the ability for Scrum, Kanban, bug/incident tracking, and the ability to customize dashboards. However, VersionOne's performance over the same teams is extremely fast in comparison and therefore allows users to be more productive over the same amount of time.
Read full review
Return on Investment
Ingram Micro
  • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
  • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
Read full review
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
  • It has made it easier to implement Agile processes. Since our team is fairly new to Agile, this has been extremely helpful.
  • Our organization is quickly growing, and V1 has made it easier for new hires to look at everything that our team has in the works.
Read full review
ScreenShots

CloudBlue PSA Screenshots

Screenshot of Customised dashboard with key business metricsScreenshot of Auto generated invoicing ensures nothing gets forgottenScreenshot of Keep on top of projectsScreenshot of Fully integrated and configurable ticketingScreenshot of Conversion of leads to prospects to customers is seamless, with no re-keying