CloudBlue PSA vs. SAP Portfolio and Project Management

For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.

Incentivized

SAP Project and Portfolio Management is well suited in the area of Project Management. It gives the option to create projects from standard templates and makes it easier for the Project manager to modify based on the need. The project Manager shall be able to create a detailed project plan with timelines, Milestones, and delivery dates. Every phase of the project is controlled by a status mechanism, thereby ensuring the tracking of the project's progress.

Incentivized

• The help desk ticket system is robust and modern.
• Billing & invoicing from Harmony meets all our needs and is easy to use.
• Project management and scheduling features help us stay organized and on schedule.

Incentivized

• It routes travel for approval to different parties.
• It keeps track of vacation days and time off.

Incentivized

• Training resources are still a work in progress.
• As a software engineer, I'd like to see a more extensive API

Incentivized

• UI upgrades
• Ease of use

Incentivized

This product is very customer-centric and solution-based for SAP Project Management. It has very good web-based UI. Portfolio and Project Management in one single platform which is very rare in different project management products. Effective tool to manage projects, portfolios, budget and schedule. KPI and Reporting is one of the best features of this product.

Incentivized

Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.

Incentivized

SAP Project and Portfolio management don't need additional cost when the SAP Solution manager system is available. Thus, the cost of 3rd party tools is saved.

Incentivized

• It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
• Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.

Incentivized

• Positive - it keeps track of approvals well (travel, vacation).

Incentivized