Cloudflare Access is a Zero Trust Network Access (ZTNA) solution that secures internal applications by verifying identity, device posture, and context for every request. It replaces legacy VPNs with a faster, more secure alternative that lives at the network edge.
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Zscaler Internet Access
Score 8.8 out of 10
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Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
I wanted to securely connect to my servers without getting tracked by malicious attackers, even though I was on public Wi-Fi. Security was my top priority, and I also wanted a setup that was easy and quick to start and provided great network performance. Cloudflare's Zero trust matches my criteria for becoming my first choice.
I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.
ZS CLI support to turn off ZIA and ZDX service specifically on mac.
Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Within a few hours, new engineers are trained in basic tasks and are quite happy they are able to resolve issues independently. After SSO is configured, onboarding is as simple as signing into m365 via a web browser popup.
Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.
I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.
