Zscaler Internet Access

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Zscaler Internet Access	Score 8.8 out of 10	N/A	Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.	N/A

Pricing

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Zscaler Internet Access
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Pricing Info

Community Pulse
	Zscaler Internet Access
Considered Both Products	Zscaler Internet Access Verified User Analyst Chose Zscaler Internet Access I am not involved in the evaluation and purchasing process. Actually I was hired a way afterward but I do know that every now and then someone comes in asking us to evaluate another vendor and, in my opinion, they don't compare to Zscaler Internet Access. Incentivized Helpful? Verified User Director Chose Zscaler Internet Access Zscaler Internet Access and Netskope are fairly similar in features and both are good products. At our time of purchase, Zscaler Internet Access provided more features we required and the team provided better pricing. Microsoft Defender for Cloud Apps provides limited features … Incentivized Helpful? Verified User Project Manager Chose Zscaler Internet Access While all offered robust security, Zscaler Internet Access (ZIA) stood out for three key reasons: Incentivized Helpful? VH Varsha Hegde SDE1 Chose Zscaler Internet Access Supports zero trust access and real time SSL inspection offers better visibility into encrypted threats. Helpful? Verified User Team Lead Chose Zscaler Internet Access Netskope was good however did not have all the features Zscaler had. Zscaler provides the same type of protection as Netskope but more. We also found the netskope agent used a lot of resoures on devices. ZCC was very light-weight and did not consume a lot of resources on laptops. Incentivized Helpful? Verified User Engineer Chose Zscaler Internet Access Zscaler Internet Access has significantly more configurability and capability in the platform, and can scale much better with large organizations. It is also much more affordable for our environment and gives us greater flexibility to grow into the Zscaler Platform. Incentivized Helpful? SG Samuel Greenhill network engineer Chose Zscaler Internet Access Palo support has been a large enough negative experience on multiple occasions that we have been looking to move away from the platform and Zscaler Internet Access looks to be a suitable replacement Incentivized Helpful? Verified User Engineer Chose Zscaler Internet Access Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors … Incentivized Helpful? Verified User Analyst Chose Zscaler Internet Access Zscaler Internet Access is much more user friendly to troubleshoot an issue or customer access. Incentivized Helpful? Verified User Technician Chose Zscaler Internet Access It is useful for firewall control. Incentivized Helpful? Verified User Administrator Chose Zscaler Internet Access We chose Zscaler Internet Access for our organization because, in our opinion, Zscaler Internet Access is leading all other vendors Incentivized Helpful? Verified User Professional Chose Zscaler Internet Access Our organization chose Zscaler Internet Access because, in our opinion, Zscaler Internet Access is Easy to impllement Incentivized Helpful? Arya Golriz Cybersecurity Solutions Executive Chose Zscaler Internet Access In our experience, similar in nature -- Zscaler Internet Access seems to be easier to integrate Incentivized Helpful? LR Larry Rosenbusch Network Manager Chose Zscaler Internet Access We reviewed Netskope also Incentivized Helpful?

Features

Zscaler Internet Access

Identity Management

Comparison of Identity Management features of Product A and Product B
	Zscaler Internet Access 5.0 2 Ratings 56% below category average
Multi-Factor Authentication	5.02 Ratings

Endpoint Security

Comparison of Endpoint Security features of Product A and Product B
	Zscaler Internet Access 10.0 2 Ratings 10% above category average
Endpoint Detection and Response (EDR)	10.02 Ratings

Threat Intelligence

Comparison of Threat Intelligence features of Product A and Product B
	Zscaler Internet Access 8.4 137 Ratings 8% above category average
Network Analytics	8.3137 Ratings
Threat Recognition	8.1134 Ratings
Vulnerability Classification	8.4120 Ratings
Automated Alerts and Reporting	8.3130 Ratings
Threat Analysis	8.7128 Ratings
Threat Intelligence Reporting	8.5127 Ratings
Automated Threat Identification	8.5124 Ratings

Zero Trust Security

Comparison of Zero Trust Security features of Product A and Product B
	Zscaler Internet Access 8.8 160 Ratings 1% above category average
Continuous Verification	8.6147 Ratings
Secure Web Gateways	8.9142 Ratings
Network Flow Control	8.7132 Ratings
Network Traffic Analysis	8.6133 Ratings
Segmentation Leveraging	8.1119 Ratings
Admin Access Control	9.0141 Ratings
Network Data Encryption	8.9129 Ratings
Network Topology Mapping	10.02 Ratings

Best Alternatives
	Zscaler Internet Access
Small Businesses	ThreatLocker Score 9.4 out of 10
Medium-sized Companies	Palo Alto Networks Prisma Access Score 8.3 out of 10
Enterprises	Palo Alto Networks Prisma Access Score 8.3 out of 10
All Alternatives	View all alternatives

User Ratings
	Zscaler Internet Access
Likelihood to Recommend	8.9 (183 ratings)
Likelihood to Renew	8.0 (4 ratings)
Usability	8.4 (167 ratings)
Availability	7.3 (1 ratings)
Performance	5.5 (1 ratings)
Support Rating	8.2 (8 ratings)
Online Training	7.3 (1 ratings)
Implementation Rating	7.3 (1 ratings)
Configurability	7.3 (1 ratings)
Product Scalability	7.3 (1 ratings)
Vendor post-sale	7.3 (2 ratings)
Vendor pre-sale	7.3 (2 ratings)

User Testimonials
	Zscaler Internet Access
Likelihood to Recommend	Zscaler It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms. Incentivized Verified User Anonymous Read full review
Pros	Zscaler Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective. Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks. Incentivized Verified User Anonymous Read full review
Cons	Zscaler The logs feel kind of lack luster When issues are arising with SSL Inspection, logs show everything working despite end user experience Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Zscaler While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale: Key Gaps: 1. Advanced Threat Costs: ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY. 2. API Banking Scalability: ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations. 3. RBI Future-Proofing: Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead. Incentivized Verified User Anonymous Read full review
Usability	Zscaler The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password. Incentivized Verified User Anonymous Read full review
Performance	Zscaler There are often performance issues reported Incentivized Verified User Anonymous Read full review
Support Rating	Zscaler Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise Incentivized Verified User Anonymous Read full review
Alternatives Considered	Zscaler Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency. Incentivized Adil Khan Robin Front-end Developer Read full review
Return on Investment	Zscaler Has allowed us to remove other products that were suboptimal Saved us money overall by stacking it with other Zscaler products Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices Incentivized SS Shahzaib Shah Senior Systems Engineer Read full review
ScreenShots	Zscaler Internet Access Screenshots