Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
Zscaler Internet Access was easier to setup, administer and manage. Both met our technical requirements. The sales rep and engineer was easier to work with.
All the different technologies from zscaler runs on a single client, what is called the zscaler client connector and all the technologies operate together using the same client which gives the tool the scalability and flexibility you need for enterprise deployments. Also the …
The biggets problem with Sophos endpoint protection is that we found it very slow. I mean, all our applications, in fact the OS itself appeared to run slower because of the heaviness of Sophos. This is where Zscaler Internet Access shines. It is very light weight and doesn't …
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based …
Fortinet's hosted solution is not really supported in my opinion. Opening a ticket for hosted firewall is a pain and even during the POC phase we had to work with engineers who really didn't understand our use case and we were not really happy with the way they presented the …
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different …
Verified User
Engineer
Chose Zscaler Internet Access
Zscaler Internet Access (ZIA) gives us better and full visibility to websites, URL, requests etc that we didn't get with Cisco Umbrella. We could block things by domain name, but seeing subdirectories and subdomains for that, we didn't have that ability. It's probably there, …
We evaluated Zscaler Internet Access as more attractive on financial side than competitors we evaluated and easier to setup and to use. The interaction with vendor and its partners was also top-notch.
We didn't have a good experience with VDI on AWS, oftentimes it would get disconnected and we had to make several re-starts before the connection can be established.
Both are well known but sometime the cost comparison and support out scale each other. Performance wise both are good. Zscaler provided better cost and support terms in our case.
Initially when we researched Cisco Umbrella we felt that Zscaler came out ahead. Umbrella has made huge improvements since then that we are planning to evaluate again.
The Zscaler solution was selected in order to fulfill the needs of the variety of networks that we manage since the device requirements are so varied. Also, it was required to be as transparent and non-intrusive as possible to improve efficiency. Also, the basic implementation …
I have previously used Websense and Bluecoat, both with mixed results. Zscaler is the superior product if for no other reason that is far easier to deploy and manage
Zscaler Internet Access is an internet tunnel that pairs with the network adapter to secure traffic between servers and workstations. It can refresh policies automatically and log intrusions but does not broadcast intrusions. Cloud-based Zscaler Internet Access is easy to deploy and scale, with no hardware or software needed. In a hybrid model, Zscaler Internet Access performs some security functions on-premises and others in the cloud, allowing organizations to keep infrastructure. There is a slight learning curve from VPN and appliance architecture to this paradigm.
My personal opinion about Zscaler is their idea is that all the services are online and are moving to the cloud but the truth is some of them have to stay on-premise and employees still need to work from an office. Zscaler simply doesn't have any on-premise solutions like an NGFW to provide a complete package. We are supporting Fortinet NGFW for our on-premise solution.
As mentioned earlier Zscaler being hosted online we don't get the full flexibility of managing our firewalls. Although it's a good thing we keep running into problems like when we want to allow list a service from a specific source IP Zscaler cannot provide a static IP for that. They route traffic through multiple IP addresses and the IP's keep changing every 15-20 minutes. So you cannot allow list a specific IP on the receiving end. The only way to move forward would be to allow an entire range of IP's which opens a security loophole on the receiving end.
For every small thing we have to keep opening a ticket with Zscaler. Their response rate is fast but still in a fast-moving world it's not fast enough. Especially since we need to get approval from our change control to get something done and then again we have to raise a ticket to get something done from the Zscaler side.
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).