CloudShare vs. ConnectWise Cloud Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudShare
Score 7.0 out of 10
N/A
A solution to create virtual software training, POCs and demos. CloudShare offers a simple virtual IT lab to create compelling hands-on software product experiences used to WOW customers and prospects. CloudShare features: 1. Fast Setup: Spins up interactive software experiences in a flash. Environments can be created and cloned in minutes to mimic real-world experiences for demos, POCs, and training. 2. Hands-on Assistance: Real time user progress can…N/A
ConnectWise Cloud Backup
Score 7.7 out of 10
N/A
SkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.
$200
per month for MSPs
Pricing
CloudShareConnectWise Cloud Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CloudShareConnectWise Cloud Backup
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CloudShareConnectWise Cloud Backup
Best Alternatives
CloudShareConnectWise Cloud Backup
Small Businesses

No answers on this topic

VMware Cloud Director
VMware Cloud Director
Score 8.5 out of 10
Medium-sized Companies
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A Cloud Guru (discontinued)
Score 8.0 out of 10
IBM Cloud for VMware Solutions
IBM Cloud for VMware Solutions
Score 8.0 out of 10
Enterprises
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A Cloud Guru (discontinued)
Score 8.0 out of 10
VMware Cloud Director
VMware Cloud Director
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudShareConnectWise Cloud Backup
Likelihood to Recommend
8.4
(2 ratings)
8.9
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
CloudShareConnectWise Cloud Backup
Likelihood to Recommend
CloudShare
I mentioned that during the last two years, a lot of the training we do at my business was impacted, just like a lot of companies. My biggest thing was getting everyone on the same page, and I feel some software does that better than others. With Cloudshare, It allowed me especially to see an accurate snapshot of what was going on with the learning portion of the work that we do by making it easy to digest what was going on in my workplace.
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ConnectWise
SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
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Pros
CloudShare
  • Virtual classroom
  • Collective management
  • Learning features
  • Flexibility
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ConnectWise
  • Customer Interface for Backups
  • Migration support team
  • Comprehensive backup suite
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Cons
CloudShare
  • Took more time to onboard everyone with how to use it.
  • VM can be very slow at times.
  • Feel like some process are overcomplicated.
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ConnectWise
  • Response time and [ease] to get hold of
  • Integration with 3rd party apps for billing
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Support Rating
CloudShare
No answers on this topic
ConnectWise
Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
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Alternatives Considered
CloudShare
I just felt that Azure had little to no help on the base tiers, whereas with Cloudshare, I felt a fuller "user experience" as it pertains to getting help when I and when my team needed it. I think that was the biggest and main thing in my opinion. In this software space, sometimes the little things can be the difference in picking one software over the other, and that basically was it for us!
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ConnectWise
For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
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Return on Investment
CloudShare
  • We save time as we can keep virtual classrooms always ready.
  • It may vary according to the usage scenario, but the user interface is comfortable. When you go into a little detail, you may not need counseling for initial use.
  • You can manage the jobs that you would do multiple times on other platforms at once from here.
  • All of these actually give you a profit. Time wasted, less application usage, less resource consumption, etc.
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ConnectWise
  • Profitable migration business
  • Profitable backup solution
  • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
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ScreenShots

CloudShare Screenshots

Screenshot of a display of users' live screens in a single dashboard, which can be used to take control of their environment whenever they need help.Screenshot of a view of the user's hands-on experience, along with content to guide them to success.Screenshot of user communication via live chat, which allows them to request assistance in real-time.Screenshot of a display of live user engagement with real-time in-experience analytics.Screenshot of CloudShare’s resource usage insights, including auto-suspend and delete & scheduled reporting.