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CloudShare vs. ConnectWise Cloud Backup

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudShare

    Score7 out of 10
    N/AA solution to create virtual software training, POCs and demos. CloudShare offers a simple virtual IT lab to create compelling hands-on software product experiences used to WOW customers and prospects. CloudShare features: 1. Fast Setup: Spins up interactive software experiences in a flash. Environments can be created and cloned in minutes to mimic real-world experiences for demos, POCs, and training. 2. Hands-on Assistance: Real time user progress can…N/A

    ConnectWise Cloud Backup

    Score7.4 out of 10
    N/ASkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.

    $200

    per month for MSPs

    Pricing
    CloudShareConnectWise Cloud Backup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudShareConnectWise Cloud Backup
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    CloudShareConnectWise Cloud Backup
    Likelihood to Recommend
    8.4
    (2 ratings)
    8.9
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    CloudShareConnectWise Cloud Backup
    Likelihood to Recommend
    CloudShare
    I mentioned that during the last two years, a lot of the training we do at my business was impacted, just like a lot of companies. My biggest thing was getting everyone on the same page, and I feel some software does that better than others. With Cloudshare, It allowed me especially to see an accurate snapshot of what was going on with the learning portion of the work that we do by making it easy to digest what was going on in my workplace.
    Incentivized
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    ConnectWise
    SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
    Incentivized
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    Pros
    CloudShare
    • Virtual classroom
    • Collective management
    • Learning features
    • Flexibility
    Incentivized
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    ConnectWise
    • Customer Interface for Backups
    • Migration support team
    • Comprehensive backup suite
    Incentivized
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    Cons
    CloudShare
    • Took more time to onboard everyone with how to use it.
    • VM can be very slow at times.
    • Feel like some process are overcomplicated.
    Incentivized
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    ConnectWise
    • Response time and [ease] to get hold of
    • Integration with 3rd party apps for billing
    Incentivized
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    Support Rating
    CloudShare
    No answers on this topic
    ConnectWise
    Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
    Incentivized
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    Alternatives Considered
    CloudShare
    I just felt that Azure had little to no help on the base tiers, whereas with Cloudshare, I felt a fuller "user experience" as it pertains to getting help when I and when my team needed it. I think that was the biggest and main thing in my opinion. In this software space, sometimes the little things can be the difference in picking one software over the other, and that basically was it for us!
    Incentivized
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    ConnectWise
    For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
    Incentivized
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    Return on Investment
    CloudShare
    • We save time as we can keep virtual classrooms always ready.
    • It may vary according to the usage scenario, but the user interface is comfortable. When you go into a little detail, you may not need counseling for initial use.
    • You can manage the jobs that you would do multiple times on other platforms at once from here.
    • All of these actually give you a profit. Time wasted, less application usage, less resource consumption, etc.
    Incentivized
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    ConnectWise
    • Profitable migration business
    • Profitable backup solution
    • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
    Incentivized
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    ScreenShots

    CloudShare Screenshots

    Screenshot of a display of users' live screens in a single dashboard, which can be used to take control of their environment whenever they need help.Screenshot of a view of the user's hands-on experience, along with content to guide them to success.Screenshot of user communication via live chat, which allows them to request assistance in real-time.Screenshot of a display of live user engagement with real-time in-experience analytics.Screenshot of CloudShare’s resource usage insights, including auto-suspend and delete & scheduled reporting.