Cloudwords vs. Lokalise vs. Smartling

Cloudwords is well suited for getting translations of specific docs from users who are from a different language speaking area. in the past, we've tried to translate on our own, but it is time consuming and not always accurate, so cloudwords save us time and money with translation services

Incentivized

We used the service for almost 2 years, initially the decision was very tight when comparing to similar providers. There are many services that can do similar functions to what Lokalise to, given the many providers existing, if I were to choose again I'd be looking for lower price and better cancellation policies, versus aggressive sales tactics that result in loss of trust for a couple bucks.

Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.

Incentivized

• integrations with Eloqua
• easy translations
• keeps things organized

Incentivized

• optimizing translation processes
• offering a good experience for translators, managers and developers
• great communication options between translators and task owners

• Website translation without the need to build separate websites for additional locales
• Translation of Indesign Documents (ingests text only) without having extract text - simply upload an idml file and download the translated idml file

• When errors arise, it's difficult to determine where the error is from, Cloudowrds or our system.
• faster timelines for approvals
• infrequently, the translation quality is not 100 percent correct.

Incentivized

• Refund policy is unfortunately non existent, charging 11 months extra than use
• Integration got broken and cascaded the failure to the deployment pipeline
• Interface can be confusing and slow at times

• Perhaps a global replacement feature for the translation management system (TMS)?

We think Smartling is the way forward in terms of cloud-based translation management tools.

I always receive timely and pleasant support from their Help Desk!

This service is often incorrect and sloppy with translations

Incentivized

Lokalise is definitely one of the best tools on the market

We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.

• Saves money on hiring a translator
• brings in clients from other countries
• helps us to communicate with clients more efficiently.

Incentivized

• Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.

Incentivized