TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudZero

    Score8.6 out of 10
    N/ACloudZero is a cost tool that pulls in both billing and resource data from across an AWS account, then runs it through a data normalization and machine learning engine to automatically group costs and surface insights. Instead of spending time building dashboards and setting budget thresholds, CloudZero automatically sorts data and correlates cost with the activity that caused it, letting users know how costs are trending.N/A

    IFS Assyst

    Score10 out of 10
    N/AIFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).N/A
    Pricing
    CloudZeroIFS Assyst
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudZeroIFS Assyst
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CloudZeroIFS Assyst
    Incident and problem management
    Comparison of Incident and problem management features of CloudZero and IFS Assyst
    Feature
    CloudZero
    -
    Ratings
    IFS Assyst
    8.9
    1 Ratings
    9% above category average
    Organize and prioritize service tickets00 Ratings10.01 Ratings
    Expert directory00 Ratings9.01 Ratings
    Service restoration00 Ratings9.01 Ratings
    Self-service tools00 Ratings9.01 Ratings
    Subscription-based notifications00 Ratings9.01 Ratings
    ITSM collaboration and documentation00 Ratings9.01 Ratings
    ITSM reports and dashboards00 Ratings7.01 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of CloudZero and IFS Assyst
    Feature
    CloudZero
    -
    Ratings
    IFS Assyst
    9.0
    1 Ratings
    10% above category average
    Configuration mangement00 Ratings10.01 Ratings
    Asset management dashboard00 Ratings9.01 Ratings
    Policy and contract enforcement00 Ratings8.01 Ratings
    Change management
    Comparison of Change management features of CloudZero and IFS Assyst
    Feature
    CloudZero
    -
    Ratings
    IFS Assyst
    8.7
    1 Ratings
    3% above category average
    Change requests repository00 Ratings10.01 Ratings
    Change calendar00 Ratings7.01 Ratings
    Service-level management00 Ratings9.01 Ratings
    Best Alternatives
    CloudZeroIFS Assyst
    Small Businesses
    No answers on this topic
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Ivanti ITSM
    Score6.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudZeroIFS Assyst
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CloudZeroIFS Assyst
    Likelihood to Recommend
    CloudZero
    For a Global Supply Chain SaaS Organization we are able to track the Cloud Resource Unit Economics through CloudZero. Multiple Dashboards, Weekly Reports for identify the Cloud Cost breakup, tracking Cost Anomalies, Identify resource wastage, Multicloud cost spend visibility, AKS, Container, AI Costs visbility and Optimization insights, Proactive alerts on cost spikes,
    Read full review
    IFS
    I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.
    Incentivized
    Read full review
    Pros
    CloudZero
    No answers on this topic
    IFS
    • IT Asset Management and IT Service Management in one product
    • ITIL framework
    • Highly customisable service catalogue and processes
    • Mature mobility product
    Read full review
    Cons
    CloudZero
    No answers on this topic
    IFS
    • Service requests, incident, problem, and change management
    • Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base.
    • Axios help desk does is not knowledgable and does not follow up on reported incidents
    • Training is incomplete - no real resources available except billable by the hour.
    Incentivized
    Read full review
    Likelihood to Renew
    CloudZero
    CloudZero is a Excellent Cloud Cost Management Solution for a Enterprise level Supply Chain Management SaaS Organization
    Read full review
    IFS
    At this point, we are stuck with it. We can't afford a change at this point.
    Incentivized
    Read full review
    Usability
    CloudZero
    Excellent MultiCloud Cost Management Solution for Global SaaS Companies to track their Multicloud Spend and complete cloud cost visibility for each product line. Supports AWS,Azure, GCP, Snowflake Cloud Platforms. Proactive Cost alerts, AI integration for cost optimization opportunities
    Read full review
    IFS
    No answers on this topic
    Reliability and Availability
    CloudZero
    Platform is stable and available most of the time
    Read full review
    IFS
    No answers on this topic
    Performance
    CloudZero
    CloudZero SaaS Platform is really good and performance is great.
    Read full review
    IFS
    No answers on this topic
    Support Rating
    CloudZero
    Getting great support from CloudZero Support Team.
    Read full review
    IFS
    No answers on this topic
    Online Training
    CloudZero
    Online Trainings was really good to understand the product features and explain about Cloud Finops concepts
    Read full review
    IFS
    No answers on this topic
    Implementation Rating
    CloudZero
    Easy to Integrate and OnBoard the CloudZero Solution in couple of weeks.
    Read full review
    IFS
    No answers on this topic
    Alternatives Considered
    CloudZero
    Turbonomic is still an onpremise solution. Lacks integration capabilities. CloudZero offers Multicloud Cost management solution through their SaaS platform and the integration is simple for most of the Hyperscaler Platforms. No training is required for deployment and to manage and operate CloudZero platform. Great support from thier customer management team by conducting weekly Meetings with customer.
    Read full review
    IFS
    Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.
    Read full review
    Contract Terms and Pricing Model
    CloudZero
    Billing frequency
    Read full review
    IFS
    No answers on this topic
    Scalability
    CloudZero
    CloudZero is really scalable to handle Multicloud cost and huge cloud billing information
    Read full review
    IFS
    No answers on this topic
    Return on Investment
    CloudZero
    No answers on this topic
    IFS
    • Replacement of 3 systems with Axios assyst
    • Integration with other enterprise systems
    Read full review
    ScreenShots

    CloudZero Screenshots

    Screenshot of Uses event-driven platform and machine learning to automatically organize costs (without perfect tags), detect, anomalies, and more.Screenshot of Cost Anomaly Alerts let customers know immediately as soon as spend ticks, not just when they’ve hit a budget, to deal with issues in the moment.Screenshot of CloudZero lets companies organize costs into products and features without spreadsheets or relying on perfect tagging.Screenshot of CloudZero lets engineers investigate the source of any cost down to resource level or correlate it with the deployment that caused it. Ingests AWS metadata, CloudTrail, CloudWatch for additional engineering context.Screenshot of Get weekly updates on cost anomalies and changes.