Cloze vs. Introhive

It's ok for personal use but for business use, it is begging to become a terrible system. We used it for 5 years and after that, we have decided to move to a different system, upon export of the information we started looking at and our database of contacts was so messed up with contacts merged together that don't belong together. So as our database was so corrupted we had to start over with new contact lists and rebuild everything again. I would not recommend this software unless you have your own IT department that can fix things themselves.

Introhive is great as a sales enablement tool. It helps to track relationships, especially when going after a new prospect. We spend a lot less time updating information in our CRM. I like that data is real-time and syncs in the background, making sales relationships easier to manage and pinpoint.

Incentivized

• Contact management
• Contact enrichment
• Email management

Incentivized

• UX is clean and nice to navigate.
• It's easy to search for relationships.
• The leaderboard adds gamification to the system.

Incentivized

• Not good as a comprehensive project management tool.

Incentivized

• The login URL is tricky for users to remember.
• Smartsync can be tricky and not work at times.
• There are potential data concerns with personal information/contacts being synced if you don't opt-out.

Incentivized

We love the tool but it has gone way up in price from when we first implemented it

Incentivized

The ONLY issue that I have is there is ZERO phone customer service or training. Everything is done online or via email, which sucks in my opinion, but they always do get back to you.

Incentivized

They don't, they say they are a personal contact manager but I believe they are wanting large companies that have their own IT Departments as they don't really offer that good of support in my opinion and they do not have phone support. I wouldn't recommend this software to anyone for personal or business.

• Easy to enrich the information related to a specific contact in an automated way
• Knowing when recipients receive and read their emails
• Save time building the CRM

Incentivized

• It helps us to track our relationships with prospects.
• It saves us numerous hours updating our CRM.
• We capture contacts we didn't know existed.

Incentivized