ClubReady vs. Motionsoft

Overall, we like it and appreciate it's functions as a company. We appreciate that it does almost everything that we need and use. As previously stated, some of our executive leadership wants certain reports that ClubReady does not have and we do not have the ability to create custom reports

MoSo was a fairly outdated software. However, we may have needed to upgrade to the newest version in order to continue with them which may be the reason that my experience, overall, was not a positive one. At the end of the relationship, the MoSo team became unresponsive with regard to questions about what we were being charged for the service and how deposits were being utilized

Incentivized

• Scheduling
• Sales
• Checking members in

• Invoices across multiple entities
• Adds products to invoices easily through the user interface
• Adds and cancels customer access

Incentivized

• We cannot create custom reports
• Certain membership packages are hard to create
• With deals we have for personal training, we cannot audit memberships

• No ability to load information. Everything had to be done manually
• Keeping good track of which entities held Accounts Receivable. One entity would be the parent of the customer and AR would appear under their home location
• Invoicing was very ugly

Incentivized

We use both of these simultaneously. Hubspot talks to ClubReady and updates deals and new prospects for us. Hubspot is not as user friendly which can be more frustrating. With training so many part time employees we love the easy to understand feature ClubReady has since we have people of all age rages using it.

We ended up moving away from MoSo to Sage Intacct, in which we had a much better experience with the invoicing process and the flexibility. I do not recall what other products were evaluated instead of MoSo during the initial buying decision process, but one of the key drivers for purchasing the software was the ability to cross locations

Incentivized

• Cost effective
• ROI is great
• User friendly

• Positive in invoicing one customer across multiple locations
• Negative Customer Service experience
• Negative Ability to Scale

Incentivized