CodeTwo Backup vs. Nasuni

CodeTwo Backup for Office 365 is the rare type of software that works for both SMB's and larger businesses. The built in backup and restore features of Office 365 are too rudimentary and PowerShell based to allow lower level IT people the ability to use them. CodeTwo opens the door to allowing day to day helpdesk employees the ability to assist customers with restore needs. As with anything Office 365, there is a limit on how well is works with the system and CodeTwo does not backup Archive mailboxes so if your organization is one that uses them extensively, you should go into the deal realizing that archive restores would still need to use the built in MS offerings

Incentivized

Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work. I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.

Incentivized

• Backup all the information in Microsoft Exchange mail accounts on premise and also Microsoft 365.
• Backup all the information in Microsoft Sharepoint / OneDrive accounts on premise and also Microsoft 365.
• Restoring all the data in Microsoft Sharepoint / OneDrive accounts on premise and also Microsoft 365 without any complications.
• Restoring all the data in Microsoft Exchange mail accounts on premise and also Microsoft 365 without any complications.

• The management console is extremely simple and easy to navigate, making common tasks easy to do.
• Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
• Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.

Incentivized

• None offhand
• This is really a solid product

Incentivized

• Better analytics when issues arise.
• Better onboarding documentation.
• Real-time monitoring.

Incentivized

Great product. Easy to use, does the job without extra overhead.

Incentivized

The software is very user-friendly, easy to install and configure and the user interface is very intuitive and easy to navigate throughout. We are am able to get restores of our Microsoft Data (on premise and cloud) easily without any hussle. With the help of the marvelous CodeTwo support team we've been able to overcome any obstacles we encountered.

As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.

Incentivized

Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.

Incentivized

Code two works well and is pretty easy to use. As long as you have the storage space for the backups it works great. If you lose that local storage however then you've lost those backups. Allowing for me to offload those backups to cloud storage (Azure, AWS) would make this a really good solution.

Incentivized

The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.

Incentivized

• It allows us the ability to maintain some lower level IT employees and lower the load on level 3 support...lessening our overhead salaries.
• The ease to use interfaces speeds up the ability to restore data which in turn gives our users a heads up on doing what they need to do without having to wait for fixes/restores.
• The cost of a lost file(s) is almost immeasurable. Having this extra layer of protection is such a benefit, we often mention it to our customers as a benefit of working with us.

Incentivized

• Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
• The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.

Incentivized