TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense PhishMe

    Score7.7 out of 10
    Enterprise companies (1,001+ employees)
    Cofense PhishMe is a cyber threat and phishing simulator meant to be of use in training employees to be wary against threats and also to gain information about general employee threat knowledge and preparedness. A free trial is available for small business.N/A

    LevelBlue USM Anywhere

    Score8.4 out of 10
    N/AThe LevelBlue USM Anywhere XDR platform (replacing the former AlienVault USM) delivers threat detection, incident response, and compliance management.

    $1,075

    per month

    Pricing
    Cofense PhishMeLevelBlue USM Anywhere
    Editions & Modules
    No answers on this topic
    Essentials
    $1,075
    per month
    Standard
    $1,695
    per month
    Premium
    $2,595
    per month
    Offerings
    Pricing Offerings
    Cofense PhishMeLevelBlue USM Anywhere
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cofense PhishMeLevelBlue USM Anywhere
    Considered Both Products
    Cofense
    No answer on this topic
    LevelBlue
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    Cofense PhishMeLevelBlue USM Anywhere
    Security
    Comparison of Security features of Cofense PhishMe and LevelBlue USM Anywhere
    Feature
    Cofense PhishMe
    7.8
    4 Ratings
    11% below category average
    LevelBlue USM Anywhere
    -
    Ratings
    Single sign-on capability7.44 Ratings00 Ratings
    Role-based user permissions8.24 Ratings00 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Cofense PhishMe and LevelBlue USM Anywhere
    Feature
    Cofense PhishMe
    7.3
    4 Ratings
    16% below category average
    LevelBlue USM Anywhere
    -
    Ratings
    Training Content Library7.24 Ratings00 Ratings
    Multilingual Training Content7.14 Ratings00 Ratings
    Training Gamification7.13 Ratings00 Ratings
    Industry-Specific Security Training7.83 Ratings00 Ratings
    Individualized Security Training Plans6.93 Ratings00 Ratings
    Phishing Simulations7.23 Ratings00 Ratings
    Security Reporting8.03 Ratings00 Ratings
    Integration with Security Tech Stack7.33 Ratings00 Ratings
    Best Alternatives
    Cofense PhishMeLevelBlue USM Anywhere
    Small Businesses
    No answers on this topic
    Microsoft Defender XDR
    Score8.7 out of 10
    Medium-sized Companies
    Hoxhunt
    Score8.9 out of 10
    InsightIDR
    Score8.6 out of 10
    Enterprises
    Proofpoint Security Awareness Training
    Score10 out of 10
    Microsoft Defender XDR
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cofense PhishMeLevelBlue USM Anywhere
    Likelihood to Recommend
    8.7
    (28 ratings)
    9.8
    (390 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    7.2
    (18 ratings)
    Usability
    7.3
    (2 ratings)
    6.7
    (34 ratings)
    Availability
    -
    (0 ratings)
    6.4
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (3 ratings)
    Support Rating
    9.1
    (4 ratings)
    7.3
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    9.1
    (1 ratings)
    8.3
    (6 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    6.4
    (38 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    6.3
    (3 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    7.6
    (3 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.2
    (3 ratings)
    User Testimonials
    Cofense PhishMeLevelBlue USM Anywhere
    Likelihood to Recommend
    Cofense
    Cofense PhishMe is an excellent solution for scenarios where it will be sold as a managed service. I believe that PhishMe is too expensive for many clients and instead would benefit from the economies of scale where an MSSP sells it as part of a whole service, which offers the analysts and reporting included. PhishMe is excellent for training and awareness of Phishing, but shouldn't replace mandatory training for new joiners or yearly refreshers, it should only be used as an additional training option.
    Incentivized
    Read full review
    LevelBlue
    At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
    Incentivized
    Read full review
    Pros
    Cofense
    • It gives clear-cut segregation of different parts of an email, header, text and HTML body, URL, attachments, HTML preview and some analytical insight like "similar reports." This distinctive approach actually helps reduce data overload during an analysis.
    • The URLs captured here pass through an automatic reputation check [in our case VirusTotal] and add a tag of the reputation. If it is a well-known bad URL the tag helps us take the decision fast.
    • For creating automation rules on the reported emails the "Recipes" section is really helpful. We can create easy recipes [or rules ] to handle a huge flow of reports and also we can create more sophisticated rules depending on the Cyber intelligence feed to catch the really bad currently less known attack attempts by malicious emails.
    • The "Threat Indicators" section is also useful to use as a threat intelligence source to check the URLs for their maliciousness.
    Incentivized
    Read full review
    LevelBlue
    • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
    • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
    • Top-notch built-in compliance templates and reporting features.
    Incentivized
    Read full review
    Cons
    Cofense
    • Completely switching to the new UI - Most is redesigned, but some old elements remain
    • Ability to spoof known brands - limited in scope now and you are not allowed to use fully "convincing" campaigns that we are seeing in the wild
    • Ability to own and manage own domains - right now adding a new company domain requires a ticket, allow us to add/verify ourselves
    Incentivized
    Read full review
    LevelBlue
    • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
    • Some of the filters when looking for a specific alert aren't that easy to use.
    Incentivized
    Read full review
    Likelihood to Renew
    Cofense
    No answers on this topic
    LevelBlue
    The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
    Incentivized
    Read full review
    Usability
    Cofense
    Its built with UX in mind and is aimed at non-tech people, to ensure that almost everyone can run the campaign. But if we go deeper - sometimes you will need an HTML editor or support in order to figure out some advanced edits you might want to add in your scenarios.
    Incentivized
    Read full review
    LevelBlue
    Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge . Each panel is quite well laid out and the filtering search capabilities are quite strong.
    Incentivized
    Read full review
    Reliability and Availability
    Cofense
    No answers on this topic
    LevelBlue
    We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
    Incentivized
    Read full review
    Performance
    Cofense
    No answers on this topic
    LevelBlue
    With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
    Incentivized
    Read full review
    Support Rating
    Cofense
    I have not had to use their support for pretty much anything. The software works well, and is very intuitive. I would imagine their support would be rather basic as there is not too much that can go wrong with a report phishing button, and if it were I would probably consider a different software.
    Incentivized
    Read full review
    LevelBlue
    The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
    Incentivized
    Read full review
    In-Person Training
    Cofense
    No answers on this topic
    LevelBlue
    I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
    Incentivized
    Read full review
    Online Training
    Cofense
    It's a must, even if you are never going to use the tool. Cofense aims to provide phishing training first and tool second.
    Incentivized
    Read full review
    LevelBlue
    It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
    Incentivized
    Read full review
    Implementation Rating
    Cofense
    There are some hiccups, but there are meant to be, when you implement something in a large scale enterprise.
    Incentivized
    Read full review
    LevelBlue
    AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
    Incentivized
    Read full review
    Alternatives Considered
    Cofense
    Cofense PhishMe was the first choice for us as the user interface as well as their bundle package with Cofense Triage and Vision has helped the organisation to alleviate the overall security awareness posture. The other vendors did not provide a vast range of phishing scenarios as compared to Cofense PhishMe platform.
    Incentivized
    Read full review
    LevelBlue
    Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base. Devo did not have a MSSP partner base when we looked. Their product is fantastic too. AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
    Incentivized
    Read full review
    Scalability
    Cofense
    No answers on this topic
    LevelBlue
    The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
    Incentivized
    Read full review
    Return on Investment
    Cofense
    • Recipes in the system are capable of handling almost 2x what an analyst does, which cuts down the efforts [of] an analyst and provides more time for accurate strategies.
    • With roughly 90% false positives coming through, the remaining 10% of true positives need as much attention as they can get for the full investigation and analysis.
    • 1,500 or more phishing messages can come through in a given week and the amount of time/employees required to review this without a tool like Cofense is surely beyond [the] expected/anticipated budget.
    Incentivized
    Read full review
    LevelBlue
    • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
    • AlienVault brings all the information to one place which makes it much quicker to track down problems.
    Incentivized
    Read full review
    ScreenShots

    Cofense PhishMe Screenshots

    Screenshot of Image 1 – Board of Directors (BOD) report showcasing results of your phishing defense programScreenshot of Image 2 – Create New Scenario PageScreenshot of Image 3 – Intelligent Program Automation using PlaybooksScreenshot of Image 4 – Organizational Suspicious Email Reporting StatisticsScreenshot of Image 5 – Phishing Scam Announcement Templates