NetBackup from Cohesity vs. Macrium Reflect

Veritas NetBackup is well suited for most backups within an organisation. This is from standard filesystem backups to full integrated SQL, Oracle and SAP HANA databases and their associated applications. Where it lacks is point in time recovery, i.e., backups are taken at a specific time and then backed up to either disk or tape, but other backup products allow incremental forever backups that, from the golden copy, allow point in time recovery down to an hour or even a minute. So if that level of granularity is required, then Veritas NetBackup may not be the best product to use.

The free version of Macrium Reflect is licensed for both commercial and personal use. It works well on MS Windows computers, but cannot back up servers, where a paid version is required. The free version does full and differential backups, but not incremental as do the paid versions. If a large volume of files are added every day, a paid version would be more suitable as it supports incremental backups. The Macrium Reflect server version is very suitable for backing up physical servers.

Incentivized

• The activity monitor allows me to easily see if there are issues with backup jobs or the environment.
• Community support for NBU is very good. I've been able to research issues with ease and find other users that have been in similar situations.
• Policy management for backups is very easy and there are lots of options.

Incentivized

• Virtualize images to restore services
• Mount backup images to restore files
• Takes incremental backups pretty quick compared to other software
• Creates synthetic full images well

Incentivized

• Admin console
• SAP HANA application Templates should also be introduced instead of scripting
• SAP MAXDB application template should also be introduced
• Tape Management need improvement
• MOBILE connectivity is missing
• Admin console is so simple it should be more funcky or stylish
• Small database should also be considered for backup

Incentivized

• The program could reduce a bit the space it takes for its backups.
• It should be more affordable.

Incentivized

Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.

Incentivized

There is a slight learning curve depending on what you wish to back up. However, as a whole it is fairly easy to use. The reporting of backups gives peace of mind to ensure data is protected. The GUI is intuitive and easy to find the correct areas you need to perform various functions. Recovery is also done via a GUI that is extremely easy to use and select the backup you wish to recover.

This application is very simple to use and works great for its intended purposes. It's my go-to when I need to create or manage a singular disk or volume image.

Incentivized

Support is pretty good but it is split between America and outsourced companies so it is hit or miss sometimes. I have actually had to argue with the outsourced support as they sometimes have no practical experience using the software which makes troubleshooting difficult when they have no practical experience using the system.

Incentivized

We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

Incentivized

CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.

Incentivized

Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.

Incentivized

Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. The price is fair. Most people have felt this solution was somewhat expensive.
licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on. A customer purchases the same number of licenses as the count of clients, agents, servers, and options.

Incentivized

Education, Consulting and Managed services to keep our business running smooth.They provide the expertise needed to help you bridge the gap between excellent information management solutions and the information essential to help you reach maximum business value. They Meet information management goals with agility and flexibility.

Comprehensive 24x7 monitoring, management and support of your backup and archiving environments.

Incentivized

• We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
• From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.

Incentivized

• Impossible to specify.

Incentivized