What users are saying about
21 Ratings
4 Ratings
21 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Coinbase

I think Coinbase is a great place to start for people that are just getting acquainted with the cryptocurrency space. The interface works as much like a traditional bank as you could expect, considering Coinbase is not a bank, so it's very easy for users to get a handle on what is going on.Storing money long-term in Coinbase is not particularly advisable, as the nature of cryptocurrency is that you are to trust no one with your secure keys. By using Coinbase, you are inherently breaking that idea, and trusting Coinbase to keep your funds secure for you.
Jim Rubenstein | TrustRadius Reviewer

Dwolla

If you need to move money using ACH then Dwolla is the number 1 choice. Highly recommend. We shopped several potential partners and Dwolla was better across the board. I count the Dwolla team and my team - they're always there to help and always go above and beyond to help us.
Anonymous | TrustRadius Reviewer

Pros

Coinbase

  • Very simple dashboard for monitoring your coins
  • Makes buying and selling Cryptocurrencies very simple once your account is set up
  • Has a price alert feature for monitoring prices when they go above or below your target prices
Brad Henderson | TrustRadius Reviewer

Dwolla

  • Seamless integration.
  • Quick resolution/response time.
Anonymous | TrustRadius Reviewer

Cons

Coinbase

  • The fees are way too high. Once you get used to trading cryptocurrency you should find a better solution.
  • Their customer support is abysmal
Tom Davies | TrustRadius Reviewer

Dwolla

No answers on this topic

Support Rating

Coinbase

Coinbase 7.0
Based on 2 answers
I haven't needed to contact support for Coinbase yet—it's probably because it is super easy to use and very intuitive. If I were to use the support, it would probably be better than these other companies because most of the other ones come from foreign markets or aren't as big as Coinbase.
Brian Chung | TrustRadius Reviewer

Dwolla

Dwolla 9.1
Based on 1 answer
We have a dedicated Slack channel with multiple team members from across the organization: product, legal and compliance, technology. We have a dedicated relationship manager. Super super responsive. We are so pleased.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Coinbase

Coinbase definitely provides the most impressive user experience of all the crypto-currency exchanges.Coinbase is one of only a few that US uses to buy crypto with fiat (USD) currency, making it on the short list of feasible platforms to use. However, Coinbase does lack options for utilizing non-mainstream (alt) crypto-currencies. I selected Coinbase because they are the most robust, complete feeling, user experience. Their security practices are top-notch, and they have insurance policies to cover their customers in the event of a compromise.
Jim Rubenstein | TrustRadius Reviewer

Dwolla

Better service. Better price.
Anonymous | TrustRadius Reviewer

Return on Investment

Coinbase

  • There are no chargebacks which saves money if you are using it for ecommerce
  • It easily allows you to purchase coins, which saves you time
  • It's an easy to use platform, which saves you time in learning
Brian Chung | TrustRadius Reviewer

Dwolla

  • Without Dwolla, we would have to invest a lot more of our company resources and time into accomplishing something that can take as little as 15 minutes. Dwolla's integration is almost invaluable to us.
Anonymous | TrustRadius Reviewer

Pricing Details

Coinbase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dwolla

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

* per

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