Comcast Business Internet vs. Lumen Dedicated Internet Access

Easily the best internet service provider that we use in terms of remote management. This makes it easier for our IT staff to troubleshoot and our accounting department to pay the bills. If we have the option to go with Comcast in a new building opening, I always advocate for them.

Incentivized

If you use the internet, and the only other option is Xfinity, choose CenturyLink Fiber + Internet. Xfinity will lock you into a year-long contract and is actually worse overall in terms of actual speed and quality of service. In my opinion, Xfinity just plain sucks for internet. In my experience, it often cuts out and has no customer service rep anywhere to be found.

Incentivized

• Initial sign up promotions.
• Good speed options.

Incentivized

• Upload speed
• Month to month payment
• Installation

Incentivized

• When I signed their form to cancel service they should have told me they would still bill me for 30 more days. Which, I believe, is a crappy policy. I was not under any contract

• Website dashboard
• Online support
• Better modem

Incentivized

Easy to use and troubleshoot. Fast and stable internet. Friendly and efficient customer service.

Incentivized

Connect to the Comcast network once, and your device will remember the connection forever. It's not difficult by any means.

Incentivized

Quality and Reliability

Incentivized

AT&T business internet is higher priced. They will lock you in for a year. In my experience, it has worse customer service that will put you on hold for hours and not be able to solve your problem. In my experience, they will sneak in price increases and charge you hidden fees. In my experience, it actually has slower internet than what they have stated in the marketing. And I feel it is just a worse-off product.

Incentivized

• Positive. Good fast service. I’m just mad about the service termination policy

• We work using the internet so making it faster always helps
• Faster speeds has great ROI for the company
• Means we can all get work done a lot faster

Incentivized