Beware: Comcast Business Internet charges an additional 30 days of service after you terminate and return equipment
July 25, 2023
Beware: Comcast Business Internet charges an additional 30 days of service after you terminate and return equipment
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Comcast Business Internet
I sold my business and new owner decided to change providers. So I cancelled service 7/20/23 and returned equip. Comcast Business Internet drafted my account 7/24 for full amount. Billing cycle ends August 7, which is 17 days after I cancelled. Agent said it takes 30 days to cancel and they would prorate next months bill. So they plan to bill me for 30 days with no equipment or service. I also asked that if anyone spoke English to call me to see if I misunderstood. They did. And I didn’t. I told them what I thought about Comcast Business Internet and let them know I was going to tell the world that they make you pay for 30 days of service even after you terminate and return equipment. In my opinion, What jerks
- Service has been good
- When I signed their form to cancel service they should have told me they would still bill me for 30 more days. Which, I believe, is a crappy policy. I was not under any contract
- Reliable fast service
- Quick repairs
- Positive. Good fast service. I’m just mad about the service termination policy
CSpire is reportedly better, according to my business owning friends that use them
Do you think Comcast Business Internet delivers good value for the price?
No
Are you happy with Comcast Business Internet's feature set?
No
Did Comcast Business Internet live up to sales and marketing promises?
No
Did implementation of Comcast Business Internet go as expected?
Yes
Would you buy Comcast Business Internet again?
No