Comcast Business VOIP (VoiceEdge) vs. Ring4

Good for any situation where there are multiple employees who need to be reached by customers or in-house. Also cuts down on Robo calls because they typically can't / don't press numbers to choose from a menu. Can't really see this system being worth the price in a smaller-sized operation though, as there are far cheaper options that provide a much nicer management interface.

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Good for creating a new business or branching a business abroad.

• Makes it easy to send and receive phone calls, setup extensions, and generally handle incoming and outgoing phone calls.
• You're able to receive business calls wherever you go, whether you're in your office or on your mobile device.
• The Voicemail to Text feature generally works well enough for you to know what a message is about without having to listen to it.

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• Manage Team Lines
• Transcribe calls
• International Calling
• Call Recording
• Free video conferencing

• Not a fan of the poly phones
• I feel if the phones were set up better when installed it would have saved a lot of headache.

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• I've sometimes seen text messages being sent in double.

It's super easy and simple to use, and very straightforward.

Very helpful and quick

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I had a question, and had my answer that same day.

I have switched now to MagicJack for business, while their support might not be the most amazing either we are very satisfied with the service/cost relationship and this has been a major game-changer. I am certain that Comcast has a larger client base that they have to look for that might be creating much more significant revenue. We have faced similar situations with other vendors and have found better solutions with smaller, shelving solutions that seem to cater more closely to clients.

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Ring4 had everything we need in a business phone line in a more simple format and less expensive.

• In my experience, you have to pay to get out of contract.
• In my opinion, it's a total waste of time and money.

• Less expensive business phone
• Can answer on the go
• Less to manage, more simple