Solid Service With Low Barrier To Entry
March 20, 2018
Solid Service With Low Barrier To Entry
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Comcast VOIP
Comcast VOIP came packaged with our business internet service and has since become our primary source of incoming and outgoing phone calls throughout the whole company. It was pretty easy to setup, is simple to use and as long as there is internet service, it works as we expect it to.
Pros
- Makes it easy to send and receive phone calls, setup extensions, and generally handle incoming and outgoing phone calls.
- You're able to receive business calls wherever you go, whether you're in your office or on your mobile device.
- The Voicemail to Text feature generally works well enough for you to know what a message is about without having to listen to it.
Cons
- It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.
- This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.
- Ooma Office
It is competitive with other services like Ooma Office and offers more robust call screening features than Ooma. We have an Ooma Office line that consistently frustrates us because it lacks key features we would really find useful and seemingly stops working for reasons we have a hard time discovering.
Comcast Business VOIP (VoiceEdge) Feature Ratings
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