Comcast Business VOIP (VoiceEdge) vs. Sherweb SIP Trunking

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Comcast Business VOIP (VoiceEdge)
Score 5.8 out of 10
N/A
Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.N/A
Sherweb SIP Trunking
Score 0.0 out of 10
N/A
Sherweb SIP Trunking enables users to add more capacity, such as phone lines and DID numbers, to cloud or on-premise PBX.
$50
per month
Pricing
Comcast Business VOIP (VoiceEdge)Sherweb SIP Trunking
Editions & Modules
No answers on this topic
SIP Trunking - 2 Channels
$50
per month
SIP Trunking - 5 Channels
$100
per month
Offerings
Pricing Offerings
Comcast Business VOIP (VoiceEdge)Sherweb SIP Trunking
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Comcast Business VOIP (VoiceEdge)Sherweb SIP Trunking
Features
Comcast Business VOIP (VoiceEdge)Sherweb SIP Trunking
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
7.7
7 Ratings
4% below category average
Sherweb SIP Trunking
-
Ratings
Hosted PBX5.74 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)7.04 Ratings00 Ratings
User templates9.05 Ratings00 Ratings
Call reports9.06 Ratings00 Ratings
Directory of employee names8.07 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
8.5
7 Ratings
1% above category average
Sherweb SIP Trunking
-
Ratings
Answering rules9.97 Ratings00 Ratings
Call recording4.95 Ratings00 Ratings
Call park9.96 Ratings00 Ratings
Call screening7.97 Ratings00 Ratings
Message alerts9.97 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
9.0
3 Ratings
12% above category average
Sherweb SIP Trunking
-
Ratings
Video conferencing9.02 Ratings00 Ratings
Audio conferencing9.03 Ratings00 Ratings
Video screen sharing9.01 Ratings00 Ratings
Instant messaging9.02 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
6.1
7 Ratings
27% below category average
Sherweb SIP Trunking
-
Ratings
Mobile app for iOS3.25 Ratings00 Ratings
Mobile app for Android8.95 Ratings00 Ratings
Best Alternatives
Comcast Business VOIP (VoiceEdge)Sherweb SIP Trunking
Small Businesses
CloudTalk
CloudTalk
Score 7.6 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.4 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.6 out of 10
Nextiva
Nextiva
Score 8.1 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Comcast Business VOIP (VoiceEdge)Sherweb SIP Trunking
Likelihood to Recommend
7.9
(7 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Comcast Business VOIP (VoiceEdge)Sherweb SIP Trunking
Likelihood to Recommend
Comcast Business
Good for any situation where there are multiple employees who need to be reached by customers or in-house. Also cuts down on Robo calls because they typically can't / don't press numbers to choose from a menu. Can't really see this system being worth the price in a smaller-sized operation though, as there are far cheaper options that provide a much nicer management interface.
Read full review
Sherweb
No answers on this topic
Pros
Comcast Business
  • Makes it easy to send and receive phone calls, setup extensions, and generally handle incoming and outgoing phone calls.
  • You're able to receive business calls wherever you go, whether you're in your office or on your mobile device.
  • The Voicemail to Text feature generally works well enough for you to know what a message is about without having to listen to it.
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Sherweb
No answers on this topic
Cons
Comcast Business
  • Not a fan of the poly phones
  • I feel if the phones were set up better when installed it would have saved a lot of headache.
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Sherweb
No answers on this topic
Support Rating
Comcast Business
Very helpful and quick
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Sherweb
No answers on this topic
Alternatives Considered
Comcast Business
I have switched now to MagicJack for business, while their support might not be the most amazing either we are very satisfied with the service/cost relationship and this has been a major game-changer. I am certain that Comcast has a larger client base that they have to look for that might be creating much more significant revenue. We have faced similar situations with other vendors and have found better solutions with smaller, shelving solutions that seem to cater more closely to clients.
Read full review
Sherweb
No answers on this topic
Return on Investment
Comcast Business
  • In my experience, you have to pay to get out of contract.
  • In my opinion, it's a total waste of time and money.
Read full review
Sherweb
No answers on this topic
ScreenShots