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Comidor vs. IBM Case Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Comidor
Score 10.0 out of 10
N/A
Comidor provides the following capabilities: Task Management, Contact and Account Management, Embedded Email Client, Document Management, Social Media Unit, Workflows, CRM, Project Management, Finance, and Event, Issues and Topics ManagementN/A
IBM Case Manager
Score 10.0 out of 10
N/A
IBM Case Manager is a case management product that allows customers to resolve complex cases by providing persistent access to information, workflow, tasks, and analytics.N/A
Pricing
ComidorIBM Case Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ComidorIBM Case Manager
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ComidorIBM Case Manager
Top Pros
Top Cons
Best Alternatives
ComidorIBM Case Manager
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Bonterra Apricot
Bonterra Apricot
Score 9.3 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
TIBCO® BPM Enterprise
TIBCO® BPM Enterprise
Score 7.0 out of 10
Enterprises
CMW Platform
CMW Platform
Score 9.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ComidorIBM Case Manager
Likelihood to Recommend
10.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
ComidorIBM Case Manager
Likelihood to Recommend
B-open
When you are in a big company and different departments need to collaborate on a big project, Comidor can help as it offers collaboration and at the same time BPM! Start a project, create your workflow, set your milestones and input tasks and work packages. Everything is linked and attached with this project! Comment when it is needed and communicate with your co-workers. Also, you can set automated tasks to save time!
Verified User
Anonymous
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IBM
It's well suited for complex applications in health, banking industries, legal departments that deal with repeatable complex business problems and it allows/provide those authority to case workers to resolve these issues. And I feel IBM Case Manager might not be suitable for organization who deal with less complex problems that can be easily resolved by other business process products.
Verified User
Anonymous
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Pros
B-open
  • Project planning with Gantt chart (workpackages creation) or ready-to-use workflows
  • Kanban boards to handle tasks
  • Process Dashboards with charts and metrics
  • Process monitoring with filters, tags and status
Verified User
Anonymous
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IBM
  • IBM Case Manager provide case builder to build customer solution that create your case types, workflows, relevant document types that connect with cases, and capability of authorizing people to access through different roles.
  • IBM Case Manager provides lot extensive case REST API which allows applications to integrate with IBM Case Manager and Content Engine.
  • IBM Case Manager comes with one of the admin client tool which is very easy for an administrator to manage the solution deployments.
Verified User
Anonymous
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Cons
B-open
  • No ready to go templates
  • No forum
Verified User
Anonymous
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IBM
  • Integration with IBM BPM.
  • Integration with Cloud
Verified User
Anonymous
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Alternatives Considered
B-open
No answers on this topic
IBM
IBM Case manager suites comes with bunch of underlying products, 1. Content Platform Engine, 2. IBM Content Navigator which provide rich user interface and room for customization's, 3. IBM Case Manager admin client, Case builder 4. Extensive Case Manager Rest API 5. User friendly configuration tool for configuring case manager environment and many more. And we feel this is one of the leading product that provides shared service platform.
Verified User
Anonymous
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Return on Investment
B-open
  • Increased our productivity
  • Increased our profits
  • Minimized human error
Verified User
Anonymous
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IBM
  • We have been seeing organizations who implemented ICM had faster processing of their transactions.
  • We have been seeing organizations who implemented ICM found improved customer service
Verified User
Anonymous
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ScreenShots

Comidor Screenshots

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