Comm100 vs. salevant.ai (discontinued)

Comm100

2 Reviews and Ratings

salevant.ai (discontinued)

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Comm100	Score8.2 out of 10	N/A	Comm100 is a global provider of omnichannel customer support software for commercial, government, and nonprofit organizations of all sizes. The Comm100 platform unifies live chat, email, social media, secure messaging, and self-service resources into one support experience. Centralized conversations and workflows improve visibility, accelerate response times, and ensure consistent service delivery regardless of channel, audience, or interaction volume. The…	$39 per month per user
salevant.ai (discontinued)	Score10 out of 10	Mid-Size Companies (51-1,000 employees)	Salevant-AI was a personalised Gen-AI model designed to be trained on an organisation's knowledge resources. It was capable of being deployed on any platform of choice including WhatsApp, CRM or any other preferred platform, and used to manage customer servicing in real-time. The tool is discontinued, and no longer available for sale.	$10 per month per user

Pricing

Comm100

salevant.ai (discontinued)

Booking: $14
per month per user
AI Copilot: $29
per month per user
Live Chat Startup: $39
per month per agent
Ticketing & Messaging: $59
per month per user
Live Chat Plus: $69
per month per agent
AI Insights: $100
per month
Live Chat Ultra: Contact Sales
per month per user
AI Agent: Contact Sales

No answers on this topic

Pricing Offerings
Comm100	salevant.ai (discontinued)
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

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Best Alternatives
	Comm100	salevant.ai (discontinued)
Small Businesses	Olark Score10 out of 10	No answers on this topic
Medium-sized Companies	Zoho SalesIQ Score9.7 out of 10	Piper the AI SDR by Qualified Score8.9 out of 10
Enterprises	Genesys DX (discontinued) Score10 out of 10	Conversica Score4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Comm100	salevant.ai (discontinued)
Likelihood to Recommend	8.2 (2 ratings)	10.0 (1 ratings)
Likelihood to Renew	8.2 (1 ratings)	10.0 (1 ratings)
Usability	9.1 (2 ratings)	- (0 ratings)
Support Rating	7.3 (1 ratings)	- (0 ratings)

User Testimonials
	Comm100	salevant.ai (discontinued)
Likelihood to Recommend	Comm100 Comm100 has been great for getting customers to specific pieces of content (drivers, downloads, collateral, use cases, etc.) while the customer reaches out. The ability to share specific links in the chat window and have a preview appear is especially neat Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Salevant.ai The best scenerio is the customer support teams and the internal knowledge base of the organisation using salevant.ai once trained on the organisations knowledge repository any one can question it about any information they need about the organisation or about any policy or framework they do not know or need to understand. Verified User Read full review
Pros	Comm100 We have a live chat icon on the website, so users can easily contact us for instant support. Previously, we had to use email as the main contact channel. By using live chat, we found the conversation rate improved a lot, as customers are happier to get instant support. Allan Wade Associate Sales Manager Read full review	Salevant.ai Rapid answering MUltilingual support Instant training Live call encyption Verified User Read full review
Cons	Comm100 Salesforce integration is good, but is a touch buggy, and is tough to diagnose. If you know anything about computers, the training Comm100 provides is remedial. Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Salevant.ai Processing time document processing time Verified User Read full review
Likelihood to Renew	Comm100 No answers on this topic	Salevant.ai salevant.ai has resolved our multiple problems at the same time it manages our good customer relations and handles queries of sales and serving folks. Verified User Read full review
Usability	Comm100 Super easy to use if you know anything about computers. Comm100 has done a good job of putting together functionality and easy of use for all levels. Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Salevant.ai No answers on this topic
Support Rating	Comm100 Customer support seems pretty good — though we haven't had many issues, our experience with getting them to troubleshoot our Salesforce integration was really the only frustrating part. We had to repeat ourselves a bunch, and the issue never really went away. We just ignored it and moved beyond Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Salevant.ai No answers on this topic
Alternatives Considered	Comm100 After a lot of research, Comm100 was our first choice. No other platform seemed as robust or provided us with as much room for growth as Comm100 did/does. Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Salevant.ai No answers on this topic
Return on Investment	Comm100 Our download-to-purchase cycle increased by around 3% after applying the live chat system. Allan Wade Associate Sales Manager Read full review	Salevant.ai good ROI almost doubled customer satisfaction rate Verified User Read full review
ScreenShots	Comm100 Screenshots	salevant.ai (discontinued) Screenshots