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Excellent tool for Customer Facing Teams
March 30, 2024

Excellent tool for Customer Facing Teams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with salevant.ai

salevant.ai has helped my sales and servicing teams in handling customer queries more efficiently and effectively it almost doubled my customer satisfaction rate and has improved communication between the agent and the customer. The easy-to-use interface and fast answers has helped the agents as they no more have to remember every single bit of the policies or other questions. I recommend this to all small and medium businesses.
  • Rapid answering
  • MUltilingual support
  • Instant training
  • Live call encyption
  • Processing time
  • document processing time
  • good ROI almost doubled customer satisfaction rate

Do you think salevant.ai delivers good value for the price?

Yes

Are you happy with salevant.ai's feature set?

Yes

Did salevant.ai live up to sales and marketing promises?

Yes

Did implementation of salevant.ai go as expected?

Yes

Would you buy salevant.ai again?

Yes

The best scenerio is the customer support teams and the internal knowledge base of the organisation using salevant.ai once trained on the organisations knowledge repository any one can question it about any information they need about the organisation or about any policy or framework they do not know or need to understand.

Using salevant.ai

10 - customer support employee, Sales executive, manager
8 - Just basic knowledge anyone can use it because of user friendly and easy-to-understand interface.
  • multiple language options help people from different regions
  • in handling customer queries and requests
  • To gain knowledge about any policy or internal rule
  • using it for our customers
  • may be we make our customers directly question salevant
salevant.ai has resolved our multiple problems at the same time it manages our good customer relations and handles queries of sales and serving folks.

Evaluating salevant.ai and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
The main factor is the ease of use salevant.ai can be used on any CRM of our choice or even on WhatsApp which makes it different and agents like to use it too.
No i will not change