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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commerce Layer

    Score10 out of 10
    N/ACommerce Layer is a headless commerce platform and order management system that enables users to add global shopping capabilities to any website, mobile app, chatbot, or IoT device. It is a CMS that can be used to create shoppable content through its API on a global scale.

    $0

    Signpost

    Score1.7 out of 10
    N/ASignpost is an automated marketing solution that helps local businesses to get more customers, reviews, and referrals. The software builds customer profiles by capturing email, call and credit card transactions. Signpost's automated marketing engine then uses this data to drive new customer conversion and loyalty, reviews and referrals from existing customers.N/A
    Pricing
    Commerce LayerSignpost
    Editions & Modules
    Growth
    $649
    per month (annual commitment)
    Enterprise
    Custom
    Startup
    Free
    100 orders/month included, then $0.90 for any extra order
    No answers on this topic
    Offerings
    Pricing Offerings
    Commerce LayerSignpost
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Commerce LayerSignpost
    Small Businesses
    No answers on this topic
    Google Business Profile
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Google Business Profile
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Commerce LayerSignpost
    Likelihood to Recommend
    10.0
    (1 ratings)
    1.3
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Commerce LayerSignpost
    Likelihood to Recommend
    Commerce Layer
    Commerce Layer is a great choice, if you want to build a tailored system. The flexible API allows to build all kinds of applications around commerce, but you also need to deep dive a bit into the structure. If you want to set up a simple store and sell a few SKUs, you're probably rather a Shopify customer, but if you want to build great customer experiences and tailer the software to your business, Commerce Layer is a very good choice.
    Incentivized
    Read full review
    Signpost
    I would NEVER recommend Signposts! Signpost's fee is very expensive for a small company like ours, so I had to cancel the service - or at least TRY to. I contacted them the day after they billed our card for another $2,000, and I was told that we were automatically on the hook for another year, with no exceptions and no recourse. Very greedy and desperate; this doesn't seem like the way to keep happy clients.
    Read full review
    Pros
    Commerce Layer
    • Flexibility
    • True headless (based on MACH principles)
    • Integrated sales/shipments solution
    • Seamless integration (extensive API, webhooks, etc.)
    Incentivized
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    Signpost
    • The best feature that I like the most and have been using for some time is their marketing tool. Signpost makes marketing an easy task. It has enhanced our productivity.
    • As I did things manually in the past but now Signpost has made this very much easier for me to just trust their marketing tool to do marketing according to the algorithm.
    • It helps me to have more organic views on the platform and more positive reviews on the newsletter.
    • The automated system asks for reviews from the customer which makes it even more helpful in changing and advancing new things.
    • It also changes our approach to the work and with the automated extremely functional setup it increases our positive reviews which is good for the organization.
    Incentivized
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    Cons
    Commerce Layer
    • Specific POS features are on the roadmap (we're using now a market per store, which works but creates some issues with it)
    • Payment flexibility (as we're using it fully as a POS solution)
    • Flexibility in order editing after approval of order
    Incentivized
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    Signpost
    • Provide user a way to cancel their service.
    • Get rid of the very aggressive sales staff.
    • Refund money for unused moths. Do not be so shady!
    Read full review
    Likelihood to Renew
    Commerce Layer
    Commerce Layer is at the core of our operations
    Incentivized
    Read full review
    Signpost
    No answers on this topic
    Usability
    Commerce Layer
    The new apps are great, but in our case, we built so specific functionalities around it that we built our own admin tool. Based on the complexity (especially for after sales processes), no off the shelf tool would have been able to do this.
    Incentivized
    Read full review
    Signpost
    No answers on this topic
    Support Rating
    Commerce Layer
    We're in regular contact with Commerce Layer and regularly also discuss issues directly with the tech team
    Incentivized
    Read full review
    Signpost
    No answers on this topic
    Implementation Rating
    Commerce Layer
    The Commerce Layer data model is very flexible, which also creates a certain complexity. It's important to understand how the data model works and how relationships between them are built.
    Incentivized
    Read full review
    Signpost
    No answers on this topic
    Alternatives Considered
    Commerce Layer
    Real headless solution, fully SaaS. In comparison to all other solutions, Commerce Layer has an integrated order management which is lean, but very flexible. With all other solutions, we would have needed a separate OMS which would have increased both the complexity and the cost of the solution.
    Incentivized
    Read full review
    Signpost
    No answers on this topic
    Return on Investment
    Commerce Layer
    • Reduction of support staff by 2/3 as we could implement a full self-service solution
    • 1-2 days faster delivery of glasses to customers due to automated lens ordering (built into Commerce Layer)
    Incentivized
    Read full review
    Signpost
    • The support team is very professional. I had problems while using Signpost in the past and I contacted their support on that matter.
    • They responded very professionally, listen[ed] to each and every problem related to the work, and doing hindrance to the flow of work with the full-fledged solution to the problem.
    • This makes me more confident in using the platform more in depth.
    Incentivized
    Read full review
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